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a/extension/guides/check-extension-version/index.html +++ b/extension/guides/check-extension-version/index.html @@ -4,7 +4,7 @@ Check Extension Version | LUKSO Support Center - + diff --git a/extension/guides/create-backup/index.html b/extension/guides/create-backup/index.html index 983507de..6e60469f 100644 --- a/extension/guides/create-backup/index.html +++ b/extension/guides/create-backup/index.html @@ -4,7 +4,7 @@ Create Backup | LUKSO Support Center - + diff --git a/extension/guides/fund-controller/index.html b/extension/guides/fund-controller/index.html index 6e5f1e03..df3cbb8e 100644 --- a/extension/guides/fund-controller/index.html +++ b/extension/guides/fund-controller/index.html @@ -4,7 +4,7 @@ Fund Controller | LUKSO Support Center - + diff --git a/extension/guides/get-controller-funds/index.html b/extension/guides/get-controller-funds/index.html index 9968078d..206efd39 100644 --- a/extension/guides/get-controller-funds/index.html +++ b/extension/guides/get-controller-funds/index.html @@ -4,7 +4,7 @@ Get Controller Funds | LUKSO Support Center - + diff --git a/extension/incidents/controller-recovery/index.html b/extension/incidents/controller-recovery/index.html index 941987dc..705130b6 100644 --- a/extension/incidents/controller-recovery/index.html +++ b/extension/incidents/controller-recovery/index.html @@ -4,7 +4,7 @@ Controller Recovery Incident | LUKSO Support Center - + diff --git a/extension/introduction/index.html b/extension/introduction/index.html index 045d295d..a466f9ba 100644 --- a/extension/introduction/index.html +++ b/extension/introduction/index.html @@ -4,7 +4,7 @@ Support for LUKSO Extension | LUKSO Support Center - + diff --git a/general/feature-requests/index.html b/general/feature-requests/index.html index 84e83ae2..bb1dd625 100644 --- a/general/feature-requests/index.html +++ b/general/feature-requests/index.html @@ -4,7 +4,7 @@ Feature Requests | LUKSO Support Center - + diff --git a/general/hardware-wallets/index.html b/general/hardware-wallets/index.html index ee2eebb6..5e5db6b6 100644 --- a/general/hardware-wallets/index.html +++ b/general/hardware-wallets/index.html @@ -4,7 +4,7 @@ Hardware Wallets | LUKSO Support Center - + diff --git a/general/introduction/index.html b/general/introduction/index.html index 70207edf..c9c10e75 100644 --- a/general/introduction/index.html +++ b/general/introduction/index.html @@ -4,7 +4,7 @@ General Support and Help | LUKSO Support Center - + diff --git a/general/l14-network/index.html b/general/l14-network/index.html index fcf76d3e..4c7a40db 100644 --- a/general/l14-network/index.html +++ b/general/l14-network/index.html @@ -4,7 +4,7 @@ L14 Network | LUKSO Support Center - + diff --git a/general/profile-explorer/index.html b/general/profile-explorer/index.html index 6ae6a74f..84189cde 100644 --- a/general/profile-explorer/index.html +++ b/general/profile-explorer/index.html @@ -4,7 +4,7 @@ Profile Explorer | LUKSO Support Center - + diff --git a/general/security/index.html b/general/security/index.html index f3fe12df..e53ddf0f 100644 --- a/general/security/index.html +++ b/general/security/index.html @@ -4,7 +4,7 @@ Security | LUKSO Support Center - + diff --git a/general/universal-profiles/index.html b/general/universal-profiles/index.html index c9203abd..879c2499 100644 --- a/general/universal-profiles/index.html +++ b/general/universal-profiles/index.html @@ -4,7 +4,7 @@ Universal Profiles | LUKSO Support Center - + diff --git a/general/using-exchanges/index.html b/general/using-exchanges/index.html index b456a1c3..b67ec4f4 100644 --- a/general/using-exchanges/index.html +++ b/general/using-exchanges/index.html @@ -4,7 +4,7 @@ Using Exchanges | LUKSO Support Center - + diff --git a/general/wallet-support/index.html b/general/wallet-support/index.html index d4974e33..a0f14265 100644 --- a/general/wallet-support/index.html +++ b/general/wallet-support/index.html @@ -4,7 +4,7 @@ Wallet Support | LUKSO Support Center - + diff --git a/index.html b/index.html index 7bc105d3..eb2200d1 100644 --- a/index.html +++ b/index.html @@ -4,7 +4,7 @@ LUKSO Support Center - + diff --git a/migration/incidents/february/index.html b/migration/incidents/february/index.html index 9cc5b6ff..e581925f 100644 --- a/migration/incidents/february/index.html +++ b/migration/incidents/february/index.html @@ -4,13 +4,16 @@ February 2024 | LUKSO Support Center - +

February 2024

-
Ongoing incident

The migration backend is currently experiencing delays in processing the migration requests.

There is no risk of token loss.

-

On the 4th of February 2024, issues with our blockchain RPC provider (TIMEOUT) is causing increasing delays in synchronising with source and target chains.

-

The impact is delays in processing the migrations. We are currently in touch with our RPC provider to solve this issue.

+
Resolved

This incident has been resolved on the 6th of February 2024 at 1:30pm UTC

+

On the 4th of February 2024, issues with our blockchain RPC provider (TIMEOUT) was causing increasing delays in synchronising with source and target chains.

+

We have fixed the issue by improving the cloud provider NAT settings.

+
    +
  • Feb 6th, 1:30pm UTC: all systems are operational again ✅
    • +
\ No newline at end of file diff --git a/migration/incidents/january/index.html b/migration/incidents/january/index.html index e01cb638..c401b1da 100644 --- a/migration/incidents/january/index.html +++ b/migration/incidents/january/index.html @@ -4,7 +4,7 @@ January 2024 | LUKSO Support Center - + diff --git a/migration/introduction/index.html b/migration/introduction/index.html index 900a996e..26156431 100644 --- a/migration/introduction/index.html +++ b/migration/introduction/index.html @@ -4,7 +4,7 @@ Support for LYXe Migration | LUKSO Support Center - + diff --git a/migration/migration-on-exchanges/index.html b/migration/migration-on-exchanges/index.html index 36ad1b50..feae2e97 100644 --- a/migration/migration-on-exchanges/index.html +++ b/migration/migration-on-exchanges/index.html @@ -4,7 +4,7 @@ Migration on Exchanges | LUKSO Support Center - + diff --git a/migration/supported-wallets/index.html b/migration/supported-wallets/index.html index 1bbfaf38..bc8846a0 100644 --- a/migration/supported-wallets/index.html +++ b/migration/supported-wallets/index.html @@ -4,7 +4,7 @@ Supported Wallets | LUKSO Support Center - + diff --git a/migration/transaction-process/index.html b/migration/transaction-process/index.html index 7d065945..3dc3fe4a 100644 --- a/migration/transaction-process/index.html +++ b/migration/transaction-process/index.html @@ -4,7 +4,7 @@ Migration Process | LUKSO Support Center - + diff --git a/search/index.html b/search/index.html index 9ab2d379..2c7d0e80 100644 --- a/search/index.html +++ b/search/index.html @@ -4,7 +4,7 @@ Search the documentation | LUKSO Support Center - +