Can't seem to connect sickrage and couchpotato from whatbox

[blairg23]

I'm using whatbox and have installed sickrage and couchpotato, as well as plex requests on whatbox. Both sickrage and couchpotato work as intended and I've set the hostname/port/authentication correctly. I'm not really getting any feedback except "Error!", so I'm not really sure how to debug this issue. Any help would be greatly appreciated!