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Error Handling

Logitrail returns an error response in case your request cannot be fulfilled. Standard HTTP error status codes are used to give a hint of the high level reason. Further details are provided in response body JSON parameter code and other parameters.

HTTP Error codes

  • 400 Bad Request. The request is malformed or contains invalid information.
  • 403 Forbidden. You are not allowed to access the requested resource or operation.
  • 404 Not Found. The URL is invalid, or the underlying resource (like order) is not found.
  • 405 Method Not Allowed. The requested HTTP Method is not allowed on this resource.
  • 409 Conflict. The request cannot be fulfilled due conflicting state or data.
  • 500 Internal Server Error. Internal failure in Logitrail's system. If the problem persists, please contact us.
  • 503 Service Unavailable. Internal failure in Logitrail's system. If the problem persists, please contact us.

Generic error response code values

The following errors may occur in any operation and/or endpoint.

Code HTTP Code Reason + how to fix
unknown any Unknown or unclassified error. This will most likely happen in case of server error. Response parameter message may include further details.
access_denied 403 You are not allowed to access the requested resource or operation.
method_not_allowed 405 The requested HTTP Method is not allowed on this resource. Check the documentation for supported method(s).