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We're using the on_agent_message_committed to log the transcript to our backend.
The behavior we've noticed is that when the user hangs up, while the agent stops speaking, we don't get a final on_agent_message_committed - so that final cut off message doesn't appear in our own transcript.
To reproduce:
Add callback handlers for on_agent_message_committed and on_agent_message_interrupted that log.
Call the agent.
Hang up the phone half way through.
The audio (at least on egress) will stop, but no callbacks will happen.
The text was updated successfully, but these errors were encountered:
martin-purplefish
changed the title
Hanging up as a SIP participant message doesn't get committed to the log.
Hanging up as a SIP participant message doesn't get committed to the chat_ctx
Dec 4, 2024
We're using the on_agent_message_committed to log the transcript to our backend.
The behavior we've noticed is that when the user hangs up, while the agent stops speaking, we don't get a final on_agent_message_committed - so that final cut off message doesn't appear in our own transcript.
To reproduce:
The audio (at least on egress) will stop, but no callbacks will happen.
The text was updated successfully, but these errors were encountered: