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Faveo Release notes & upgrade guide for V1.0.7.5
Sujit Prasad edited this page Jun 14, 2016
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- Changed email template from file system to database
- Advanced Rating module
- In App Notification Module is now per User
- In App notification settings in admin panel
- POP feature is added for fetching emails
- Send mail from server using PHP mail feature is added for sending emails
- Added more encryption options for sending emails
- Removed Duplicate settings from system settings
- One can do more advanced email diagnostics by choosing different emails
- System Off line module Enhanced
- Everything comes from language files now
- Auto Close ticket workflow for closing a ticket in predefined days
- Security settings added for secured login into the system
- Error Debugging option added
- Bugsnag integration added
- Webhooks added for ticket creation
- Added 3 new languages thanks to some of our clients (German, Russian, Italian)
- Graph added to user profile
- Remove organisation added in Client profile page
- Graph and ticket list added Organisation page
- GeoIp plugin added for Phone country code pickup
- Faveo will be able to auto upgrade to new release from this version onwards
- XSS Vulnerability check added
- Upgrade from Laravel 5.0 to 5.2
- Breadcrumbs
- Auto update module
- Registration Module email issue
- Pages in knowledge base had some issue
- Complete UI improved and proper error messages are now displayed
- Bug fixed in edit system workflow
- Dashboard Graph smoothened
- Check ticket details without logging
- Install module – check for file permission issue
- Added dummy data for dummy installation
To update copy Updatedatabase.sql from Github Project folder /DB/update from 1.0.7.4 to 1.0.7.5/Updatedatabase.sql
Please take a backup of your database before following this step. Import this file to your existing Faveo database.
Please take a backup of your existing Faveo files before following this step. Download latest release files from Github and replace into existing Faveo folder.
Don’t replace these files/folder:
- .env file in the root directory.
- config/database.php file.
- config/lfm.php file.
- public/lb-faveo/media.
- public/photos.
Did you find it helpful? If not email us on [email protected]
Installation and Upgrade Guide
- GUI Install Wizard
- Manual Install
- CLI Install
- Server Requirements
- Installation with Apache
- Installation with cPanel
- Cron Job or any Job scheduler
- Faveo Helpdesk Installation on CentOS 7 with Apache on PHP 7.1
- Faveo Helpdesk Installation on CentOS 7 with Nginx on PHP 7.1
- Faveo Helpdesk Installation on Ubuntu 18.04 LTS with Apache on PHP 7.1
- Faveo Helpdesk Installation on Ubuntu 18.04 LTS with Nginx on PHP 7.1
- Faveo Helpdesk Installation on Debian 9 with Nginx on PHP 7.1
- Faveo Helpdesk Installation on Debian 9 with Apache on PHP 7.1
- Migrating Faveo from one server to another
- Configuration of Redis with Faveo
- Install and configure Redis, Supervisor and Worker for Faveo on Ubuntu 16.04
- Install Let’s Encrypt SSL on CentOS 7 Running Apache Web Server
- Install and configure a simple mail server for sending mails using PHP mail function in Faveo on Ubuntu 16.04 server
- Install and configure Redis, Supervisor and Worker for Faveo on Centos 7
- Install and configure a simple mail server for sending mails using PHP mail function in Faveo on Centos 7 server
- Faveo Helpdesk Pro Installation on Windows Server 2012 R2
- Install Active Directory Domain Services in Windows Server 2012 R2
- Install Faveo Helpdesk Community on Centos, Ubuntu or Debian Using Script
- Set up automatic backup for Faveo-Helpdesk
Administrator's Guide
- Faveo File Storage
- Change client side theme color
- How to edit or change the footer in faveo
- How to change agent and admin panel Faveo logo link and logo
- Agents
- Departments
- Team
- Priority
- SLA
- Workflow
- Helptopic
- Default Ticket Settings
- Status
- Rating
- Close Ticket Workflow
- Company Settings
- Social Login
- Language
- Security
- Debugging/Logs
- Ban Emails
- Widgets
Agent's Guide
Email Integration
Release & Upgrade Notes
- General Faveo Upgrade Guide Manual
- General Faveo Upgrade Guide Auto
- Upgrade guide to v1.9.2
- Upgrade guide to v1.9.0
- How to update v1.0.7.9 to v1.0.8.0
- Manual Upgrade from v1.0.7.8 to v1.0.7.9
- Faveo Release notes & upgrade guide for V1.0.7.7
- Faveo Release notes & upgrade guide for V1.0.7.5
- Faveo Release notes & upgrade guide for V1.0.7
Known Issues
- The open_basedir restriction in effect
- 404 Not Found
- 500 Internal Server Error
- Bug after update from 1.0.7.4 to 1.0.7.5 or higher version
- Syntax error, unexpected ‘var’(T_VAR), expecting ‘;’
Contribute & Feedback
- Support the community edition
- Contribution Guide
- Faveo Feedback & Customisation
- Help in language translate
Knowledge Base
Third Party Integration
Plugins
API