Folder not showing up in sfpt explorer

[sllopis]

Business Impact: Cannot implement sftp explorer to access Cloud Storage

Relevant documentation or guide: https://medium.com/google-cloud/sftp-access-to-google-cloud-storage-43ffd6134b0e

We are trying to implement sftp access to our Cloud Storage. On the SFTP explorer, we can see the test folder but not the products folder.

1 - Sample route to an object in the test folder:

gs://my-bucket/test/puppy.png

2 - Sample route to an object in the products folder:

gs://my-bucket/products/tree.png

We can perform gsutil acl get to display the ACL text for a bucket for the object in the test folder and newer folders; however, the same command shows no url match when performing it on the products folder.

Note that both folders are within the same bucket, and these have similar permissions and contain objects inside. What could be causing the products folder not to be visible on the SFTP explorer?

[kolban-google]

Howdy .... just an immediate ping back to say I've seen the ticket and added it to my worklist. Will examine as soon as I can. TY my friend.

[shabadsobti]

Any update on this one? Facing the same issue here.