TODO

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# Karnaf HelpDesk System - Copyright (C) 2001-2017 Kobi Shmueli. #
# See the LICENSE file for more information.                     #
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TODO List:
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Send secure message from the tickets
grep -R "TODO:" php/*.php
manage tickets of external providers
create table log_types SELECT DISTINCT(logtype) FROM ws_logs WHERE logtype NOT LIKE '%.php?id=%' ORDER BY logtype;
re-assign to me & actions & replies links to mylist.php
due date
show user assets
fast re-assign to merge groups + group users
ignore duplicate attachments (add list list of known attachments md5?)
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let opers add attachments to replies from the web UI (from Maria)
karnaf feature request: Re-assign to groups from main screen
time to first respones (excluding API)
time to close
reminder to the user when the ticket is waiting for your reply
warn team leader if more than 20 actions/replies were done
change_password_scheduling - schedule array of passwords and send random one every week
table for creating automatic tickets at specific times
add user comments - comments that are attached to users... "i.e. please contact Kobi before releasing this user."
a button to clear last action note