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[Issue]: Samsung TV (pre-Tizen, DLNA only) is not showing subtitles from Jellyfin 10.8.11 #29

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megas7 opened this issue Sep 30, 2023 · 6 comments
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1 task done

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@megas7
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megas7 commented Sep 30, 2023

Please describe your bug

Samsung TV model UE40ES6100 (pre-Tizen, DLNA only) is not showing subtitles from Jellyfin 10.8.11
The used DLNA profile is "Samsung Smart TV" and there are no indication for any problem in the DLNA debug logging.
When a remote managed casting is used the subtitle option is shown, but cannot be selected.
The subtitle is an external SRT file and the encoding is not changing the behavior... ANSI, UTF8 (with/without BOM) - all variations are still not shown on the TV. i found out the bug exist here jellyfin/jellyfin#7771

Jellyfin Version

10.8.z

if other:

10.8.11

Environment

- OS:Windows 10 - android Mi 12.5
- Linux Kernel:none
- Virtualization:none
- Clients:Samsung TV
- Browser: Chrome ,firefox
- FFmpeg Version:jellyfin-ffmpeg_6.0-6
- Playback Method:Direct Stream
- Hardware Acceleration:Nvidia NVENC
- GPU Model:1050ti
- Plugins:none
- Reverse Proxy:none
- Base URL:none
- Networking:Host
- Storage:local

Jellyfin logs

/videos/93d8db35-b3a7-48bc-2e44-c92bb8dcf9eb/stream.ts

{"Protocol":0,"Id":"93d8db35b3a748bc2e44c92bb8dcf9eb","Path":"D:\\Downloads\\Videos\\Movies\\Top Gun Maverick (2022)\\Top Gun Maverick (2022) Bluray-1080p.mkv","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mkv,webm","Size":24954531503,"Name":"Top Gun Maverick (2022) Bluray-1080p","IsRemote":false,"ETag":"c222807e2ca60503b968b7d66126a72d","RunTimeTicks":78211470000,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"subrip","CodecTag":null,"Language":"gre","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":"\u0391\u03C0\u03C1\u03BF\u03C3\u03B4\u03B9\u03CC\u03C1\u03B9\u03C3\u03C4\u03BF","LocalizedDefault":"\u03A0\u03C1\u03BF\u03B5\u03C0\u03B9\u03BB\u03BF\u03B3\u03AE","LocalizedForced":"\u0395\u03BE\u03B1\u03BD\u03B1\u03B3\u03BA\u03B1\u03C3\u03BC\u03AD\u03BD\u03BF","LocalizedExternal":"\u0395\u03BE\u03C9\u03C4\u03B5\u03C1\u03B9\u03BA\u03CC","DisplayTitle":"Gre - \u0395\u03BE\u03B1\u03BD\u03B1\u03B3\u03BA\u03B1\u03C3\u03BC\u03AD\u03BD\u03BF - SUBRIP - \u0395\u03BE\u03C9\u03C4\u03B5\u03C1\u03B9\u03BA\u03CC","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":true,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":0,"Score":null,"IsExternal":true,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Path":"D:\\Downloads\\Videos\\Movies\\Top Gun Maverick (2022)\\Top Gun Maverick (2022) Bluray-1080p.gre.forced.srt","PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"subrip","CodecTag":null,"Language":null,"ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":"\u0391\u03C0\u03C1\u03BF\u03C3\u03B4\u03B9\u03CC\u03C1\u03B9\u03C3\u03C4\u03BF","LocalizedDefault":"\u03A0\u03C1\u03BF\u03B5\u03C0\u03B9\u03BB\u03BF\u03B3\u03AE","LocalizedForced":"\u0395\u03BE\u03B1\u03BD\u03B1\u03B3\u03BA\u03B1\u03C3\u03BC\u03AD\u03BD\u03BF","LocalizedExternal":"\u0395\u03BE\u03C9\u03C4\u03B5\u03C1\u03B9\u03BA\u03CC","DisplayTitle":"\u0391\u03C0\u03C1\u03BF\u03C3\u03B4\u03B9\u03CC\u03C1\u03B9\u03C3\u03C4\u03BF - SUBRIP - \u0395\u03BE\u03C9\u03C4\u03B5\u03C1\u03B9\u03BA\u03CC","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":1,"Score":null,"IsExternal":true,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Path":"D:\\Downloads\\Videos\\Movies\\Top Gun Maverick (2022)\\Top Gun Maverick (2022) Bluray-1080p.srt","PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"h264","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":"bt709","ColorTransfer":"bt709","ColorPrimaries":"bt709","DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":"SDR","VideoRangeType":"SDR","VideoDoViTitle":null,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"DisplayTitle":"1080p H264 SDR","NalLengthSize":"4","IsInterlaced":false,"IsAVC":true,"ChannelLayout":null,"BitRate":25525188,"BitDepth":8,"RefFrames":1,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"Height":1020,"Width":1920,"AverageFrameRate":23.976025,"RealFrameRate":23.976025,"Profile":"High","Type":1,"AspectRatio":"32:17","Index":2,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":"yuv420p","Level":41,"IsAnamorphic":null},{"Codec":"truehd","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"DisplayTitle":"English - TRUEHD - 7.1 - Default","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":"7.1","BitRate":4303511,"BitDepth":24,"RefFrames":null,"PacketLength":null,"Channels":8,"SampleRate":48000,"IsDefault":true,"IsForced":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":3,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"subrip","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":"\u0391\u03C0\u03C1\u03BF\u03C3\u03B4\u03B9\u03CC\u03C1\u03B9\u03C3\u03C4\u03BF","LocalizedDefault":"\u03A0\u03C1\u03BF\u03B5\u03C0\u03B9\u03BB\u03BF\u03B3\u03AE","LocalizedForced":"\u0395\u03BE\u03B1\u03BD\u03B1\u03B3\u03BA\u03B1\u03C3\u03BC\u03AD\u03BD\u03BF","LocalizedExternal":"\u0395\u03BE\u03C9\u03C4\u03B5\u03C1\u03B9\u03BA\u03CC","DisplayTitle":"English - SUBRIP","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":4,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"subrip","CodecTag":null,"Language":"spa","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":"\u0391\u03C0\u03C1\u03BF\u03C3\u03B4\u03B9\u03CC\u03C1\u03B9\u03C3\u03C4\u03BF","LocalizedDefault":"\u03A0\u03C1\u03BF\u03B5\u03C0\u03B9\u03BB\u03BF\u03B3\u03AE","LocalizedForced":"\u0395\u03BE\u03B1\u03BD\u03B1\u03B3\u03BA\u03B1\u03C3\u03BC\u03AD\u03BD\u03BF","LocalizedExternal":"\u0395\u03BE\u03C9\u03C4\u03B5\u03C1\u03B9\u03BA\u03CC","DisplayTitle":"Spanish - SUBRIP","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":5,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null}],"MediaAttachments":[],"Formats":[],"Bitrate":29828699,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":null,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null}

C:\Users\alexh\OneDriveγγραφα\jellyfin-ffmpeg_6.0-6\ffmpeg.exe -analyzeduration 200M -fflags +genpts  -i file:"D:\Downloads\Videos\Movies\Top Gun Maverick (2022)\Top Gun Maverick (2022) Bluray-1080p.mkv" -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -bsf:v h264_mp4toannexb -map_metadata -1 -map_chapters -1 -threads 0 -codec:a:0 ac3 -ac 6 -ab 640000 -y "C:\ProgramData\Jellyfin\Server\transcodes\88a2a186db24d06342fbfa8ddef6c94e.ts"


ffmpeg version 6.0-Jellyfin Copyright (c) 2000-2023 the FFmpeg developers
  built with gcc 12-win32 (GCC)
  configuration: --prefix=/opt/ffmpeg --arch=x86_64 --target-os=mingw32 --cross-prefix=x86_64-w64-mingw32- --pkg-config=pkg-config --pkg-config-flags=--static --extra-version=Jellyfin --disable-ffplay --disable-debug --disable-doc --disable-sdl2 --disable-ptx-compression --disable-w32threads --enable-pthreads --enable-shared --enable-lto --enable-gpl --enable-version3 --enable-schannel --enable-iconv --enable-libxml2 --enable-zlib --enable-lzma --enable-gmp --enable-chromaprint --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libass --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libwebp --enable-libvpx --enable-libzimg --enable-libx264 --enable-libx265 --enable-libsvtav1 --enable-libdav1d --enable-libfdk-aac --enable-opencl --enable-dxva2 --enable-d3d11va --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
  libavutil      58.  2.100 / 58.  2.100
  libavcodec     60.  3.100 / 60.  3.100
  libavformat    60.  3.100 / 60.  3.100
  libavdevice    60.  1.100 / 60.  1.100
  libavfilter     9.  3.100 /  9.  3.100
  libswscale      7.  1.100 /  7.  1.100
  libswresample   4. 10.100 /  4. 10.100
  libpostproc    57.  1.100 / 57.  1.100
Input #0, matroska,webm, from 'file:D:\Downloads\Videos\Movies\Top Gun Maverick (2022)\Top Gun Maverick (2022) Bluray-1080p.mkv':
  Metadata:
    encoder         : libebml v1.3.5 + libmatroska v1.4.8
    creation_time   : 2022-10-18T20:27:26.000000Z
  Duration: 02:10:21.15, start: 0.000000, bitrate: 25525 kb/s
  Chapters:
    Chapter #0:0: start 0.000000, end 185.226000
      Metadata:
        title           : Chapter 01
    Chapter #0:1: start 185.226000, end 820.110000
      Metadata:
        title           : Chapter 02
    Chapter #0:2: start 820.110000, end 1282.948000
      Metadata:
        title           : Chapter 03
    Chapter #0:3: start 1282.948000, end 1959.415000
      Metadata:
        title           : Chapter 04
    Chapter #0:4: start 1959.415000, end 2687.518000
      Metadata:
        title           : Chapter 05
    Chapter #0:5: start 2687.518000, end 3234.940000
      Metadata:
        title           : Chapter 06
    Chapter #0:6: start 3234.940000, end 3609.606000
      Metadata:
        title           : Chapter 07
    Chapter #0:7: start 3609.606000, end 4059.305000
      Metadata:
        title           : Chapter 08
    Chapter #0:8: start 4059.305000, end 4546.166000
      Metadata:
        title           : Chapter 09
    Chapter #0:9: start 4546.166000, end 5017.721000
      Metadata:
        title           : Chapter 10
    Chapter #0:10: start 5017.721000, end 5509.128000
      Metadata:
        title           : Chapter 11
    Chapter #0:11: start 5509.128000, end 6092.628000
      Metadata:
        title           : Chapter 12
    Chapter #0:12: start 6092.628000, end 6528.063000
      Metadata:
        title           : Chapter 13
    Chapter #0:13: start 6528.063000, end 7042.410000
      Metadata:
        title           : Chapter 14
    Chapter #0:14: start 7042.410000, end 7393.135000
      Metadata:
        title           : Chapter 15
    Chapter #0:15: start 7393.135000, end 7821.147000
      Metadata:
        title           : Chapter 16
  Stream #0:0(eng): Video: h264 (High), yuv420p(tv, bt709, progressive), 1920x1020 [SAR 1:1 DAR 32:17], 23.98 fps, 23.98 tbr, 1k tbn (default)
    Metadata:
      BPS             : 21156148
      BPS-eng         : 21156148
      DURATION        : 02:10:21.147000000
      DURATION-eng    : 02:10:21.147000000
      NUMBER_OF_FRAMES: 187520
      NUMBER_OF_FRAMES-eng: 187520
      NUMBER_OF_BYTES : 20683168690
      NUMBER_OF_BYTES-eng: 20683168690
      _STATISTICS_WRITING_APP: mkvmerge v17.0.0 ('Be Ur Friend') 64-bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v17.0.0 ('Be Ur Friend') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-10-18 20:27:26
      _STATISTICS_WRITING_DATE_UTC-eng: 2022-10-18 20:27:26
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
  Stream #0:1(eng): Audio: truehd, 48000 Hz, 7.1, s32 (24 bit) (default)
    Metadata:
      BPS             : 4303511
      BPS-eng         : 4303511
      DURATION        : 02:10:14.516000000
      DURATION-eng    : 02:10:14.516000000
      NUMBER_OF_FRAMES: 9377419
      NUMBER_OF_FRAMES-eng: 9377419
      NUMBER_OF_BYTES : 4203732812
      NUMBER_OF_BYTES-eng: 4203732812
      _STATISTICS_WRITING_APP: mkvmerge v17.0.0 ('Be Ur Friend') 64-bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v17.0.0 ('Be Ur Friend') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-10-18 20:27:26
      _STATISTICS_WRITING_DATE_UTC-eng: 2022-10-18 20:27:26
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
  Stream #0:2(eng): Subtitle: subrip
    Metadata:
      BPS             : 54
      BPS-eng         : 54
      DURATION        : 01:57:13.400000000
      DURATION-eng    : 01:57:13.400000000
      NUMBER_OF_FRAMES: 1476
      NUMBER_OF_FRAMES-eng: 1476
      NUMBER_OF_BYTES : 47476
      NUMBER_OF_BYTES-eng: 47476
      _STATISTICS_WRITING_APP: mkvmerge v17.0.0 ('Be Ur Friend') 64-bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v17.0.0 ('Be Ur Friend') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-10-18 20:27:26
      _STATISTICS_WRITING_DATE_UTC-eng: 2022-10-18 20:27:26
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
  Stream #0:3(spa): Subtitle: subrip
    Metadata:
      BPS             : 63
      BPS-eng         : 63
      DURATION        : 02:02:30.239000000
      DURATION-eng    : 02:02:30.239000000
      NUMBER_OF_FRAMES: 1608
      NUMBER_OF_FRAMES-eng: 1608
      NUMBER_OF_BYTES : 58264
      NUMBER_OF_BYTES-eng: 58264
      _STATISTICS_WRITING_APP: mkvmerge v17.0.0 ('Be Ur Friend') 64-bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v17.0.0 ('Be Ur Friend') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-10-18 20:27:26
      _STATISTICS_WRITING_DATE_UTC-eng: 2022-10-18 20:27:26
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream mapping:
  Stream #0:0 -> #0:0 (copy)
  Stream #0:1 -> #0:1 (truehd (native) -> ac3 (native))
Press [q] to stop, [?] for help
Output #0, mpegts, to 'C:\ProgramData\Jellyfin\Server\transcodes\88a2a186db24d06342fbfa8ddef6c94e.ts':
  Metadata:
    encoder         : Lavf60.3.100
  Stream #0:0(eng): Video: h264 (High), yuv420p(tv, bt709, progressive), 1920x1020 [SAR 1:1 DAR 32:17], q=2-31, 23.98 fps, 23.98 tbr, 90k tbn (default)
    Metadata:
      BPS             : 21156148
      BPS-eng         : 21156148
      DURATION        : 02:10:21.147000000
      DURATION-eng    : 02:10:21.147000000
      NUMBER_OF_FRAMES: 187520
      NUMBER_OF_FRAMES-eng: 187520
      NUMBER_OF_BYTES : 20683168690
      NUMBER_OF_BYTES-eng: 20683168690
      _STATISTICS_WRITING_APP: mkvmerge v17.0.0 ('Be Ur Friend') 64-bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v17.0.0 ('Be Ur Friend') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-10-18 20:27:26
      _STATISTICS_WRITING_DATE_UTC-eng: 2022-10-18 20:27:26
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
  Stream #0:1(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s (default)
    Metadata:
      BPS             : 4303511
      BPS-eng         : 4303511
      DURATION        : 02:10:14.516000000
      DURATION-eng    : 02:10:14.516000000
      NUMBER_OF_FRAMES: 9377419
      NUMBER_OF_FRAMES-eng: 9377419
      NUMBER_OF_BYTES : 4203732812
      NUMBER_OF_BYTES-eng: 4203732812
      _STATISTICS_WRITING_APP: mkvmerge v17.0.0 ('Be Ur Friend') 64-bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v17.0.0 ('Be Ur Friend') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-10-18 20:27:26
      _STATISTICS_WRITING_DATE_UTC-eng: 2022-10-18 20:27:26
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      encoder         : Lavc60.3.100 ac3
frame=    0 fps=0.0 q=-1.0 size=       0kB time=-00:00:00.04 bitrate=  -0.0kbits/s speed=N/A    
frame=  489 fps=0.0 q=-1.0 size=   58624kB time=00:00:20.37 bitrate=23566.2kbits/s speed=40.7x    
frame= 1033 fps=1033 q=-1.0 size=   69632kB time=00:00:43.09 bitrate=13235.3kbits/s speed=43.1x    
frame= 1581 fps=1054 q=-1.0 size=   86784kB time=00:01:05.94 bitrate=10780.4kbits/s speed=  44x    
frame= 2064 fps=1032 q=-1.0 size=  154368kB time=00:01:26.10 bitrate=14686.2kbits/s speed=  43x    
frame= 2542 fps=1017 q=-1.0 size=  231424kB time=00:01:45.94 bitrate=17894.1kbits/s speed=42.4x    
frame= 3027 fps=1009 q=-1.0 size=  308224kB time=00:02:06.20 bitrate=20007.3kbits/s speed=42.1x    
frame= 3518 fps=1005 q=-1.0 size=  385024kB time=00:02:26.65 bitrate=21507.7kbits/s speed=41.9x    
frame= 4016 fps=1004 q=-1.0 size=  460288kB time=00:02:47.41 bitrate=22522.5kbits/s speed=41.8x    
frame= 4530 fps=1007 q=-1.0 size=  525568kB time=00:03:08.89 bitrate=22793.4kbits/s speed=  42x    
frame= 5058 fps=1011 q=-1.0 size=  578816kB time=00:03:30.97 bitrate=22475.4kbits/s speed=42.2x    
frame= 5594 fps=1017 q=-1.0 size=  635904kB time=00:03:53.33 bitrate=22325.2kbits/s speed=42.4x    
frame= 5974 fps=996 q=-1.0 size=  679680kB time=00:04:09.17 bitrate=22345.2kbits/s speed=41.5x    

Transcoding is paused. Press [u] to resume.


[q] command received. Exiting.

frame= 6147 fps=975 q=-1.0 Lsize=  698167kB time=00:04:16.34 bitrate=22311.1kbits/s speed=40.7x    
video:661648kB audio:20030kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: 2.418830%

FFmpeg logs

ffmpeg started on 2023-10-01 at 01:47:03
Report written to "ffmpeg-20231001-014703.log"
Log level: 48
ffmpeg version 6.0-Jellyfin Copyright (c) 2000-2023 the FFmpeg developers
  built with gcc 12-win32 (GCC)
  configuration: --prefix=/opt/ffmpeg --arch=x86_64 --target-os=mingw32 --cross-prefix=x86_64-w64-mingw32- --pkg-config=pkg-config --pkg-config-flags=--static --extra-version=Jellyfin --disable-ffplay --disable-debug --disable-doc --disable-sdl2 --disable-ptx-compression --disable-w32threads --enable-pthreads --enable-shared --enable-lto --enable-gpl --enable-version3 --enable-schannel --enable-iconv --enable-libxml2 --enable-zlib --enable-lzma --enable-gmp --enable-chromaprint --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libass --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libwebp --enable-libvpx --enable-libzimg --enable-libx264 --enable-libx265 --enable-libsvtav1 --enable-libdav1d --enable-libfdk-aac --enable-opencl --enable-dxva2 --enable-d3d11va --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
  libavutil      58.  2.100 / 58.  2.100
  libavcodec     60.  3.100 / 60.  3.100
  libavformat    60.  3.100 / 60.  3.100
  libavdevice    60.  1.100 / 60.  1.100
  libavfilter     9.  3.100 /  9.  3.100
  libswscale      7.  1.100 /  7.  1.100
  libswresample   4. 10.100 /  4. 10.100
  libpostproc    57.  1.100 / 57.  1.100
Hyper fast Audio and Video encoder
usage: ffmpeg [options] [[infile options] -i infile]... {[outfile options] outfile}...

Please attach any browser or client logs here

Alexandros C., [10/1/2023 1:55 AM]
/videos/93d8db35-b3a7-48bc-2e44-c92bb8dcf9eb/stream.ts

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Alexandros C., [10/1/2023 1:55 AM]
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Alexandros C., [10/1/2023 1:55 AM]
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C:\Users\alexh\OneDrive\Έγγραφα\jellyfin-ffmpeg_6.0-6\ffmpeg.exe -analyzeduration 200M -fflags +genpts -i file:"D:\Downloads\Videos\Movies\Top Gun Maverick (2022)\Top Gun Maverick (2022) Bluray-1080p.mkv" -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -bsf:v h264_mp4toannexb -map_metadata -1 -map_chapters -1 -threads 0 -codec:a:0 ac3 -ac 6 -ab 640000 -y "C:\ProgramData\Jellyfin\Server\transcodes\88a2a186db24d06342fbfa8ddef6c94e.ts"

ffmpeg version 6.0-Jellyfin Copyright (c) 2000-2023 the FFmpeg developers
built with gcc 12-win32 (GCC)
configuration: --prefix=/opt/ffmpeg --arch=x86_64 --target-os=mingw32 --cross-prefix=x86_64-w64-mingw32- --pkg-config=pkg-config --pkg-config-flags=--static --extra-version=Jellyfin --disable-ffplay --disable-debug --disable-doc --disable-sdl2 --disable-ptx-compression --disable-w32threads --enable-pthreads --enable-shared --enable-lto --enable-gpl --enable-version3 --enable-schannel --enable-iconv --enable-libxml2 --enable-zlib --enable-lzma --enable-gmp --enable-chromaprint --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libass --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libwebp --enable-libvpx --enable-libzimg --enable-libx264 --enable-libx265 --enable-libsvtav1 --enable-libdav1d --enable-libfdk-aac --enable-opencl --enable-dxva2 --enable-d3d11va --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
libavutil 58. 2.100 / 58. 2.100
libavcodec 60. 3.100 / 60. 3.100
libavformat 60. 3.100 / 60. 3.100
libavdevice 60. 1.100 / 60. 1.100
libavfilter 9. 3.100 / 9. 3.100
libswscale 7. 1.100 / 7. 1.100
libswresample 4. 10.100 / 4. 10.100
libpostproc 57. 1.100 / 57. 1.100
Input #0, matroska,webm, from 'file:D:\Downloads\Videos\Movies\Top Gun Maverick (2022)\Top Gun Maverick (2022) Bluray-1080p.mkv':
Metadata:
encoder : libebml v1.3.5 + libmatroska v1.4.8
creation_time : 2022-10-18T20:27:26.000000Z
Duration: 02:10:21.15, start: 0.000000, bitrate: 25525 kb/s
Chapters:
Chapter #0:0: start 0.000000, end 185.226000
Metadata:
title : Chapter 01
Chapter #0:1: start 185.226000, end 820.110000
Metadata:
title : Chapter 02
Chapter #0:2: start 820.110000, end 1282.948000
Metadata:
title : Chapter 03
Chapter #0:3: start 1282.948000, end 1959.415000

Alexandros C., [10/1/2023 1:55 AM]
Metadata:
title : Chapter 04
Chapter #0:4: start 1959.415000, end 2687.518000
Metadata:
title : Chapter 05
Chapter #0:5: start 2687.518000, end 3234.940000
Metadata:
title : Chapter 06
Chapter #0:6: start 3234.940000, end 3609.606000
Metadata:
title : Chapter 07
Chapter #0:7: start 3609.606000, end 4059.305000
Metadata:
title : Chapter 08
Chapter #0:8: start 4059.305000, end 4546.166000
Metadata:
title : Chapter 09
Chapter #0:9: start 4546.166000, end 5017.721000
Metadata:
title : Chapter 10
Chapter #0:10: start 5017.721000, end 5509.128000
Metadata:
title : Chapter 11
Chapter #0:11: start 5509.128000, end 6092.628000
Metadata:
title : Chapter 12
Chapter #0:12: start 6092.628000, end 6528.063000
Metadata:
title : Chapter 13
Chapter #0:13: start 6528.063000, end 7042.410000
Metadata:
title : Chapter 14
Chapter #0:14: start 7042.410000, end 7393.135000
Metadata:
title : Chapter 15
Chapter #0:15: start 7393.135000, end 7821.147000
Metadata:
title : Chapter 16
Stream #0:0(eng): Video: h264 (High), yuv420p(tv, bt709, progressive), 1920x1020 [SAR 1:1 DAR 32:17], 23.98 fps, 23.98 tbr, 1k tbn (default)
Metadata:
BPS : 21156148
BPS-eng : 21156148
DURATION : 02:10:21.147000000
DURATION-eng : 02:10:21.147000000
NUMBER_OF_FRAMES: 187520
NUMBER_OF_FRAMES-eng: 187520
NUMBER_OF_BYTES : 20683168690
NUMBER_OF_BYTES-eng: 20683168690
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_STATISTICS_WRITING_DATE_UTC: 2022-10-18 20:27:26
_STATISTICS_WRITING_DATE_UTC-eng: 2022-10-18 20:27:26
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:1(eng): Audio: truehd, 48000 Hz, 7.1, s32 (24 bit) (default)
Metadata:
BPS : 4303511
BPS-eng : 4303511
DURATION : 02:10:14.516000000
DURATION-eng : 02:10:14.516000000
NUMBER_OF_FRAMES: 9377419
NUMBER_OF_FRAMES-eng: 9377419
NUMBER_OF_BYTES : 4203732812
NUMBER_OF_BYTES-eng: 4203732812
_STATISTICS_WRITING_APP: mkvmerge v17.0.0 ('Be Ur Friend') 64-bit
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_STATISTICS_WRITING_DATE_UTC: 2022-10-18 20:27:26
_STATISTICS_WRITING_DATE_UTC-eng: 2022-10-18 20:27:26
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:2(eng): Subtitle: subrip
Metadata:
BPS : 54
BPS-eng : 54
DURATION : 01:57:13.400000000
DURATION-eng : 01:57:13.400000000
NUMBER_OF_FRAMES: 1476
NUMBER_OF_FRAMES-eng: 1476
NUMBER_OF_BYTES : 47476
NUMBER_OF_BYTES-eng: 47476
_STATISTICS_WRITING_APP: mkvmerge v17.0.0 ('Be Ur Friend') 64-bit
_STATISTICS_WRITING_APP-eng: mkvmerge v17.0.0 ('Be Ur Friend') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2022-10-18 20:27:26
_STATISTICS_WRITING_DATE_UTC-eng: 2022-10-18 20:27:26
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:3(spa): Subtitle: subrip
Metadata:
BPS : 63
BPS-eng : 63

Alexandros C., [10/1/2023 1:55 AM]
DURATION : 02:02:30.239000000
DURATION-eng : 02:02:30.239000000
NUMBER_OF_FRAMES: 1608
NUMBER_OF_FRAMES-eng: 1608
NUMBER_OF_BYTES : 58264
NUMBER_OF_BYTES-eng: 58264
_STATISTICS_WRITING_APP: mkvmerge v17.0.0 ('Be Ur Friend') 64-bit
_STATISTICS_WRITING_APP-eng: mkvmerge v17.0.0 ('Be Ur Friend') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2022-10-18 20:27:26
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_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
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Stream mapping:
Stream #0:0 -> #0:0 (copy)
Stream #0:1 -> #0:1 (truehd (native) -> ac3 (native))
Press [q] to stop, [?] for help
Output #0, mpegts, to 'C:\ProgramData\Jellyfin\Server\transcodes\88a2a186db24d06342fbfa8ddef6c94e.ts':
Metadata:
encoder : Lavf60.3.100
Stream #0:0(eng): Video: h264 (High), yuv420p(tv, bt709, progressive), 1920x1020 [SAR 1:1 DAR 32:17], q=2-31, 23.98 fps, 23.98 tbr, 90k tbn (default)
Metadata:
BPS : 21156148
BPS-eng : 21156148
DURATION : 02:10:21.147000000
DURATION-eng : 02:10:21.147000000
NUMBER_OF_FRAMES: 187520
NUMBER_OF_FRAMES-eng: 187520
NUMBER_OF_BYTES : 20683168690
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_STATISTICS_WRITING_DATE_UTC: 2022-10-18 20:27:26
_STATISTICS_WRITING_DATE_UTC-eng: 2022-10-18 20:27:26
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:1(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s (default)
Metadata:
BPS : 4303511
BPS-eng : 4303511
DURATION : 02:10:14.516000000
DURATION-eng : 02:10:14.516000000
NUMBER_OF_FRAMES: 9377419
NUMBER_OF_FRAMES-eng: 9377419
NUMBER_OF_BYTES : 4203732812
NUMBER_OF_BYTES-eng: 4203732812
_STATISTICS_WRITING_APP: mkvmerge v17.0.0 ('Be Ur Friend') 64-bit
_STATISTICS_WRITING_APP-eng: mkvmerge v17.0.0 ('Be Ur Friend') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2022-10-18 20:27:26
_STATISTICS_WRITING_DATE_UTC-eng: 2022-10-18 20:27:26
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
encoder : Lavc60.3.100 ac3
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frame= 1047 fps=1046 q=-1.0 size= 69888kB time=00:00:43.64 bitrate=13118.4kbits/s speed=43.6x
frame= 1589 fps=1059 q=-1.0 size= 87040kB time=00:01:06.26 bitrate=10760.0kbits/s speed=44.2x
frame= 2080 fps=1040 q=-1.0 size= 156672kB time=00:01:26.71 bitrate=14800.9kbits/s speed=43.3x
frame= 2574 fps=1029 q=-1.0 size= 236800kB time=00:01:47.35 bitrate=18069.7kbits/s speed=42.9x
frame= 3062 fps=1020 q=-1.0 size= 312832kB time=00:02:07.64 bitrate=20077.3kbits/s speed=42.5x
frame= 3550 fps=1014 q=-1.0 size= 389888kB time=00:02:27.99 bitrate=21581.6kbits/s speed=42.3x
frame= 4037 fps=1009 q=-1.0 size= 462848kB time=00:02:48.34 bitrate=22522.9kbits/s speed=42.1x
frame= 4548 fps=1011 q=-1.0 size= 526848kB time=00:03:09.69 bitrate=22752.5kbits/s speed=42.1x
frame= 5090 fps=1018 q=-1.0 size= 581888kB time=00:03:32.25 bitrate=22458.5kbits/s speed=42.4x
frame= 5625 fps=1023 q=-1.0 size= 639232kB time=00:03:54.68 bitrate=22313.5kbits/s speed=42.7x
frame= 6150 fps=1025 q=-1.0 size= 698368kB time=00:04:16.46 bitrate=22307.3kbits/s speed=42.7x

Transcoding is paused. Press [u] to resume.

[q] command received. Exiting.

Alexandros C., [10/1/2023 1:55 AM]
frame= 6307 fps=1000 q=-1.0 Lsize= 719827kB time=00:04:22.97 bitrate=22423.9kbits/s speed=41.7x
video:682287kB audio:20548kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: 2.417762%

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@megas7 megas7 added the bug label Sep 30, 2023
@megas7 megas7 changed the title [Issue]: Samsung TV (pre-Tizen, DLNA only) is not showing subtitles from Jellyfin 10.7.7 #7771 [Issue]: Samsung TV (pre-Tizen, DLNA only) is not showing subtitles from Jellyfin 10.8.11 #7771 Sep 30, 2023
@megas7 megas7 changed the title [Issue]: Samsung TV (pre-Tizen, DLNA only) is not showing subtitles from Jellyfin 10.8.11 #7771 [Issue]: Samsung TV (pre-Tizen, DLNA only) is not showing subtitles from Jellyfin 10.8.11 Sep 30, 2023
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megas7 commented Oct 2, 2023

can anyone please to check it out ?

@megas7
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megas7 commented Oct 12, 2023

@felix920506 if you need more info to this just ask me i am available

@qwerty12
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qwerty12 commented Oct 14, 2023

I can't help (and I'm not a member of this project anyway) but your Samsung TV is recent enough that you seemingly could get the Orsay client running (original, forks that I can't vouch for).

Really old Samsung TVs use subtitle references in the browse XML as hints to request a subtitle, but actually expect the subtitles to be delivered in a different way. If you're a developer, in theory adding this to the device description is enough

<sec:ProductCap>smi,getMediaInfo.sec,getCaptionInfo.sec</sec:ProductCap>
<sec:X_ProductCap>smi,getMediaInfo.sec,getCaptionInfo.sec</sec:X_ProductCap>

and then sending the SRT link in the CaptionInfo.sec response header for the video file to be played, à la this. But I didn't get anywhere trying to replicate the results of a DLNA server that did send the results to my TV, and with pretty much everything needing to be transcoded anyway, I just ended up buying a cheap TV box.

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megas7 commented Oct 15, 2023

I can't help (and I'm not a member of this project anyway) but your Samsung TV is recent enough that you seemingly could get the Orsay client running (original, forks that I can't vouch for).

Really old Samsung TVs use subtitle references in the browse XML as hints to request a subtitle, but actually expect the subtitles to be delivered in a different way. If you're a developer, in theory adding this to the device description is enough

<sec:ProductCap>smi,getMediaInfo.sec,getCaptionInfo.sec</sec:ProductCap>
<sec:X_ProductCap>smi,getMediaInfo.sec,getCaptionInfo.sec</sec:X_ProductCap>

and then sending the SRT link in the CaptionInfo.sec response header for the video file to be played, à la this. But I didn't get anywhere trying to replicate the results of a DLNA server that did send the results to my TV, and with pretty much everything needing to be transcoded anyway, I just ended up buying a cheap TV box.

i am trying to find a solution also and i am on root to your solution also but is something it cost money on top of it when you have just the video in your HDD :) in the other hand with tv box you could just have it all online, the jellyfin is not make sense to use it with that in mind.

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This looks like a duplicate of #21, please confirm

@barronpm barronpm transferred this issue from jellyfin/jellyfin Nov 30, 2023
@AndrewMRQuinn
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I have the same issue and wanted to share the workaround I am using in case it helps.
I have observed that if I browse Jellyfin from the Samsung TV's DLNA interface, JellyFin provides the subtitle information using CaptionInfoEx in the XML response when listing container contents, and the TV will request the subtitle file along with the video when played. If I use the "Play On" function in the Jellyfin app (on my phone) to intiate playback instead of browsing from the TV itself, the TV ignores CaptionInfoEx and from what Google tells me it appears to expect the subtitle information to be provided in a CaptionInfo.sec HTTP header instead.
This issue appears to be limited to external subtitle files. If I instead embed the subtitle in the video container it will play back fine in both scenarios.
I have not tested this with multiple subtitle tracks, but embedding all of my forced subtitles into the video files seems to work around the problem and is good enough for my use. My Samsung TV only accepts subtitles in SRT format, so make sure not to embed them in another format.

The command I've used to successfully embed and play back subtitles (in this case forced English) is:
ffmpeg -i "OriginalVideo.mp4" -i "OriginalSubtitles.srt" -metadata:s:s:0 language=English -disposition:s:s:0 forced -c:v copy -c:a copy -c:s copy "VideoWithSubtitles.mkv"

@github-actions github-actions bot removed the bug label Jun 1, 2024
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