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Firestick 4K Max, up-to-date.
Jellyfin Android TV - I have tried both v17 and sideloaded v18 - and both have the same issue.
I think it is a server related issue.
Play file
Error shown - player has encountered an error
I cry.
NOTE: I have always had transcoding turned OFF for the user - and these exact AV1 files played successfully a month or two ago - and now it does not.
NOW: The error happens, BUT if I enable "Allow video playback that requires conversion without re-encoding" it actually does a retry and plays successfully [EDIT: sometimes] - so that is the workaround for me but the root cause / error is still occurring.
I notice that the first ffmpeg command is doing hls stuff, whereas the retry does not. Not sure if that is helpful or meaningful.
[2024-12-03 05:19:42.562 +00:00] [INF] [106] MediaBrowser.Controller.MediaEncoding.TranscodingJob: Stopping ffmpeg process with q command for "/opt/jellyfin/cache/transcodes/676f2ccf4fdbbf7c2f4b1611fd28c6ce.m3u8"
[2024-12-03 05:19:42.569 +00:00] [INF] [91] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "adam". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: False EnableAudioPlaybackTranscoding: False
Video
ID : 1
Format : AV1
Format/Info : AOMedia Video 1
Format profile :[email protected]
Codec ID : V_AV1
Duration : 44 min 48 s
Bit rate : 693 kb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 10 bits
Bits/(Pixel*Frame) : 0.014
Stream size : 222 MiB (48%)
Language : English
Default : Yes
Forced : No
Color range : Limited
Audio #1
ID : 2
Format : Opus
Codec ID : A_OPUS
Duration : 44 min 48 s
Bit rate : 573 kb/s
Channel(s) : 6 channels
Channel layout : L R C Lb Rb LFE
Sampling rate : 48.0 kHz
Frame rate : 50.000 FPS (960 SPF)
Compression mode : Lossy
Stream size : 184 MiB (39%)
Writing library : Lavc60.3.100 libopus
Language : English
Default : Yes
Forced : No
Audio #2
ID : 3
Format : Opus
Codec ID : A_OPUS
Duration : 44 min 48 s
Bit rate : 177 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 50.000 FPS (960 SPF)
Compression mode : Lossy
Stream size : 56.6 MiB (12%)
Writing library : Lavc60.3.100 libopus
Language : English
Default : Yes
Forced : No
Text
ID : 4
Format : PGS
Muxing mode : zlib
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 43 min 53 s
Bit rate : 35.4 kb/s
Frame rate : 0.317 FPS
Count of elements : 834
Stream size : 11.1 MiB (2%)
Language : English
Default : No
Forced : No
Application version
0.17.9 and 18
Device information
Fire TV Stick 4K Max
Android version
Fire OS 7.6.8.5
Jellyfin server version
10.10.3
The text was updated successfully, but these errors were encountered:
Describe the bug
Firestick 4K Max, up-to-date.
Jellyfin Android TV - I have tried both v17 and sideloaded v18 - and both have the same issue.
I think it is a server related issue.
NOTE: I have always had transcoding turned OFF for the user - and these exact AV1 files played successfully a month or two ago - and now it does not.
NOW: The error happens, BUT if I enable "Allow video playback that requires conversion without re-encoding" it actually does a retry and plays successfully [EDIT: sometimes] - so that is the workaround for me but the root cause / error is still occurring.
I notice that the first ffmpeg command is doing hls stuff, whereas the retry does not. Not sure if that is helpful or meaningful.
thank you for all you efforts!
Logs
[2024-12-03 05:18:45.821 +00:00] [INF] [45] Main: Startup complete 0:00:20.6916509
[2024-12-03 05:18:53.124 +00:00] [INF] [22] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.0.12" request
[2024-12-03 05:19:09.172 +00:00] [INF] [118] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.0.45" request
[2024-12-03 05:19:42.175 +00:00] [INF] [32] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "adam". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: False EnableAudioPlaybackTranscoding: False
[2024-12-03 05:19:42.397 +00:00] [INF] [118] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: "/usr/lib/jellyfin-ffmpeg/ffmpeg" "-analyzeduration 200M -probesize 1G -fflags +genpts -i file:"REDACTED.1080p.av1.mkv" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -start_at_zero -codec:a:0 copy -strict -2 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type mpegts -start_number 0 -hls_segment_filename "/opt/jellyfin/cache/transcodes/676f2ccf4fdbbf7c2f4b1611fd28c6ce%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "/opt/jellyfin/cache/transcodes/676f2ccf4fdbbf7c2f4b1611fd28c6ce.m3u8""
[2024-12-03 05:19:42.562 +00:00] [INF] [106] MediaBrowser.Controller.MediaEncoding.TranscodingJob: Stopping ffmpeg process with q command for "/opt/jellyfin/cache/transcodes/676f2ccf4fdbbf7c2f4b1611fd28c6ce.m3u8"
[2024-12-03 05:19:42.569 +00:00] [INF] [91] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "adam". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: False EnableAudioPlaybackTranscoding: False
[2024-12-03 05:19:42.641 +00:00] [INF] [33] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: "/usr/lib/jellyfin-ffmpeg/ffmpeg" "-analyzeduration 200M -probesize 1G -fflags +genpts -i file:"REDACTED.1080p.av1.mkv" -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -map_metadata -1 -map_chapters -1 -threads 0 -codec:a:0 copy -y "/opt/jellyfin/cache/transcodes/2c2b1830935b6a6f407b9906bd834223.mkv""
[2024-12-03 05:19:42.972 +00:00] [INF] [106] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: FFmpeg exited with code 0
[2024-12-03 05:19:42.973 +00:00] [INF] [106] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: Deleting partial stream file(s) "/opt/jellyfin/cache/transcodes/676f2ccf4fdbbf7c2f4b1611fd28c6ce.m3u8"
[2024-12-03 05:19:44.669 +00:00] [INF] [123] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Android TV" "0.17.9" playing "REDACTED". Stopped at "0" ms
[2024-12-03 05:19:59.157 +00:00] [INF] [32] MediaBrowser.Controller.MediaEncoding.TranscodingJob: Stopping ffmpeg process with q command for "/opt/jellyfin/cache/transcodes/2c2b1830935b6a6f407b9906bd834223.mkv"
[2024-12-03 05:19:59.886 +00:00] [INF] [160] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: FFmpeg exited with code 0
[2024-12-03 05:19:59.886 +00:00] [INF] [32] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: Deleting partial stream file(s) "/opt/jellyfin/cache/transcodes/2c2b1830935b6a6f407b9906bd834223.mkv"
[2024-12-03 05:20:01.467 +00:00] [INF] [160] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Android TV" "0.17.9" playing "REDACTED". Stopped at "14660" ms
[2024-12-03 05:20:17.451 +00:00] [INF] [118] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.0.12" closed
[2024-12-03 05:20:17.603 +00:00] [INF] [123] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.0.12" request
FFmpeg logs
Media info of the file
Application version
0.17.9 and 18
Device information
Fire TV Stick 4K Max
Android version
Fire OS 7.6.8.5
Jellyfin server version
10.10.3
The text was updated successfully, but these errors were encountered: