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Exoplayer: cannot change audio or subtitle tracks #1175

Closed
1 of 3 tasks
Rihan9 opened this issue Oct 3, 2021 · 10 comments
Closed
1 of 3 tasks

Exoplayer: cannot change audio or subtitle tracks #1175

Rihan9 opened this issue Oct 3, 2021 · 10 comments
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bug Something isn't working playback Issue related to media playback stale

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@Rihan9
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Rihan9 commented Oct 3, 2021

Describe the bug

Hi,
I cannot able to change audio or subtitles tracks using exoplayer.

I can't use libVLC or external player because the are other issues so currently I don't have any workaround.

I:

  • play the tracks
  • go to aproximately 2:30 minute
  • change subtitles track and wait for reload
  • change audio track and wait for reload

the voice on the menus are updated but don' t match the one being played.
Subtitles codec: HDMV PGS
Audio codec: EAC3

Logs

1 minute log is 5000+ row and over 545K so I can't use pastebin either. Please, if you need the log, suggest me a way to send it.

Application version

0.12.0

Where did you install the app from?

Google Play

Device information

Philips 7500 series

Android version

Android 9

Jellyfin server version

10.7.7

Which video player implementations does this bug apply to?

  • Web player (default)
  • Integrated player (ExoPlayer)
  • External player (VLC, mpv, MX Player)
@Maxr1998
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Maxr1998 commented Oct 3, 2021

Since you're using version 0.12, I suppose you mean the Android TV app. I'll thus move this issue to the correct repository.

@Maxr1998 Maxr1998 transferred this issue from jellyfin/jellyfin-android Oct 3, 2021
@Rihan9
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Rihan9 commented Oct 3, 2021

@Maxr1998 I'm sorry for the mistake and thank you!

@nielsvanvelzen nielsvanvelzen added bug Something isn't working playback Issue related to media playback labels Oct 3, 2021
@Rihan9
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Rihan9 commented Oct 22, 2021

Hi,
any news about this? Should I wait for the playback rewrite to finish? Waiting is not a problem, but if you have any workaround or simply a feedback would be nice.

Thank you!

@alexdelprete
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I have the same problem on NVIDIA SHield Pro. Can't select audio track nor subtitles, it doesn't even update the UI: when I select the track the select window disappears, but when I reopen it the original track played is still checked.

@mueslimak3r
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can someone with this issue report whether it is fixed in 0.13?

@Rihan9
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Rihan9 commented Mar 18, 2022

Hi @mueslimak3r,
in 0.13 the selector for subtitles and audio track works. But the subtitles don't load (format: "subt" or "pdpg")

@alexdelprete
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can someone with this issue report whether it is fixed in 0.13?

Not really. I tested several movies with different results: big issues with playing the video in general, sometimes it says the codec is not supported. When the video plays, some type of subs can't be loaded (PGS).

Right now I'm using Jellyfin (coming from Plex), but with an external player (Just Player), otherwise it would be unusable. With JP I can play everything, I can choose audio tracks and subs ok. I think it's based on Exo.

@Rihan9
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Rihan9 commented Mar 24, 2022

@alexdelprete , @mueslimak3r if you agree, I'm going to close this issue and open a some new, 1 for every point:

  • Exoplayer: audio and video desync
  • Exoplayer: cannot load subtitles

@mueslimak3r
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mueslimak3r commented Mar 24, 2022

For logging, adb logcat supports filtering by application so you can capture logs just for jellyfin. I assume the majority or the lines in the log you recorded are from other applications or system services.

  • Exoplayer: audio and video desync

Yes, open a new issue for this

  • Exoplayer: cannot load subtitles

I think subtitles not loading would be a duplicate of #145 so instead of opening a new issue just check in there

@jellyfin-bot
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This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments.

If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label.

This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on Matrix or Social Media.

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Labels
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