Cannot play files, error message when accessing Admin dashboard and a couple of UI bugs

[D-B-Miller]

Describe the bug

Description

I recently updated my server to the latest version (10.10.15) and have had several issues with the Android client (v2.6.2 on the Google Play store). The phone is running Android 15. The server is running on a Ubuntu machine (cannot access it at the time of writing to check exact version) which accesses the main storage running on a NAS. I use Tailscale to access the media server on both Windows 10 and Android.

All movies and TVs are stored in MKV and music files are stored as FLACs.

I can provide logs when I get back to my PC. Let me know the best approach to retrieve the logs and whether you want both server and Android logs. The images provided are screenshots of my phone screen.

Unable to Play Files

First, I am unable to play any file, I press the play button on the file and it sometimes shows the spinner indicating activity but just stays there and doesn't progress. In some cases the spinner doesn't appear at all. In the second instance, I am unable to switch to another view (e.g. entering a collection or starting another file). This occurs on both the admin account and non-admin account.

If I enter into a specific series, I can see the Play button on that page but it's not there on the episode page.

It is however present for music.

I recently had to remount my NAS due to a cabling issue that required me to power it down so my only guess is that it's some cached invalid config. I can however play the files on my Windows client running on Windows 10.

Update: Found a fix to it not playing videos. I had to change the Settings->Client Settings->Video Player type to Integrated Player rather than Web Player and it plays them without issue. I tried to get it to use VLC which I have installed but it either couldn't find VLC or simply refused to play and media via it.

Admin Dashboard Error

Second, I am unable to access the admin dashboard. Wanting to check basic logs, I logged into the admin account on my phone and when I tap Dashboard I'm greeted with the following. This is repeatable and I get the exact same message.

Missing Top Bar After Visiting Bugged Admin Dashboard

Finally, exiting the bugged Dashboard causes an issue with the UI. When I return to the main view the top bar has disappeared. To get it back I have to fully close the app and re-open it. This is repeatable and occurs if I go the dashboard and see the error message.

Incorrect Text on Login Page

In addition when I am changing between accounts the login screen display (what I suspect) is the wrong text. I'm guessing it's the class or object names of the UI elements rather than the display text. I can still log in regardless. This occurred when I signed out, clicked Change Server to confirm it's the right IP and clicked Connect to get to the Login page

Replication Steps

Unable to Play Files

• Login to Tailscale
• (Optional) Check the server is present an can be pinged.
• Start Jellyfin Android Client
• If not logged in already, login to any account
• Single tap the play icon on any media file (movie, tv show episode or music file)
• Wait for any response
• Observe that no media starts playing

Admin Dashboard Error

• Login to Tailscale
• (Optional) Check the server is present an can be pinged.
• Start Jellyfin Android Client
• If not logged in already, login to an admin account
• Tap the hamburger icon to open the side menu
• Tap on the Dashboard option
• Observe displayed error.

Missing Top Bar After Visiting Bugged Admin Dashboard

• Repeat steps for "Admin Dashboard Error"
• Press back action to return to main view
• Observe that the top bar has disappeared

Incorrect Text on Login Page

• Login to Tailscale
• (Optional) Check the server is present an can be pinged.
• Start Jellyfin Android Client
• If not logged in already, login to an any account
• Log out of account
• Click Change Server
• Without changing the IP address including port number, click Connect
• Observe that the text on the UI elements

Logs

Application version

2.6.2

Where did you install the app from?

Google Play

Device information

Nothing 1

Android version

Android 15

Jellyfin server version

10.10.5

Which video player implementations does this bug apply to?

• Web player (default)
• Integrated player (ExoPlayer)
• External player (VLC, mpv, MX Player)

[D-B-Miller]

Update: Found a fix to it not playing videos. I had to change the Settings->Client Settings->Video Player type to Integrated Player rather than Web Player and it plays them without issue. I tried to get it to use VLC which I have installed but it either couldn't find VLC or simply refused to play and media via it.