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Failed to deliver message: <sl_Status.ZIGBEE_DELIVERY_FAILED: 3074> #124516
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Hey there @dmulcahey, @Adminiuga, @puddly, @TheJulianJES, mind taking a look at this issue as it has been labeled with an integration ( Code owner commandsCode owners of
(message by CodeOwnersMention) zha documentation |
I'm having the same issue. I have a group of Ikea blinds that I control. Some of the blinds are triggered, but some are not. The logs show the same error |
This will likely be improved by zigpy/bellows#646 (in the next beta) if your devices are battery operated. Note that nothing changed between 2024.8.1 and 2024.8.2 (and in many many months beforehand) so any issues you're experiencing are with your environment. |
My environment has not changed in many months. This issue started after the upgrade to 2024.8.2. And, yes, my devices are battery operated |
If you haven't changed the stick firmware, something in your RF environment has changed. It doesn't mean that you changed something, just that it has changed. New neighbors (or old neighbors who added new equipment), wifi router moved its 2.4GHz network channel, temperatures changed and your device's battery voltage has dropped, new SSD nearby, etc.
They may have started at the same time but if you downgrade to 2024.8.1, things will remain exactly the same. |
I will say, that my environment did change in that in addition to my existing Silicon Labs Sonoff Zigbee dongle, I added a new Nortek Z-Wave/Zigbee to take advantage of the Z-wave frequency (the Zigbee is not active on the dual-device). It may have been coincidental that when I did so, I started to get the error, but yesterday I added a 10' USB extension cable to the Z-wave dongle (the Sonoff already had one) and I haven't had the error 3074 in over 24 hours. It could be a coincidence and I'll certainly keep this thread updated, but it's worth noting. |
I have also had this error pop up on IKEA battery operated blinds out of nowhere today. I haven't added or changed my zigbee devices in any way. They just refuse to communicate at all |
Just got it again after not seeing it for over 24 hours - Error while executing automation automation.new_automation_closet: Failed to send request: Failed to deliver message: <sl_Status.ZIGBEE_DELIVERY_FAILED: 3074> |
Yes, also getting these starting yesterday. No network changes. There are enough people having this that rules our typical device incompatibility. |
I started receiving these errors after upgrading as well. No other changes, this doesn't seem to be a coincidence that others are experiencing the same issues. I will mention that the devices I'm seeing as failing are Sengled light bulbs, not battery powered. |
Also started getting this in the last few days. No changes in months to zigbee devices. |
As mentioned above, there have been no changes to ZHA in the past few releases. More fundamentally, however, ZHA does not have control over routing to your devices. It asks the stick to send a message and the stick responds with the status code you're seeing. If this changed all of the sudden, this is 100% a result of your environment. You can verify by downgrading HA Core. That being said, if downgrading helps, please enable ZHA debug logging, leave it running for half an hour and toggle some devices to generate log data, and disable debug logging to generate a log. Please do this on a version that works and one that does not and we can see what the difference is between the logs. |
Just here to say I experienced very similar symptoms:
I have seen other similar reports eg https://community.home-assistant.io/t/connection-problems-with-zha/762314 Seems too widespread to just be a coincidence for all of us. I'll try to get some logs to post. |
Also chiming in here with the same issue. Was not seeing this until upgrading to I keep getting Zigbee requests sort of "pooled together" after a few minutes when trying to turn lights on and off. Then they all of a sudden execute and this error pops up. |
FWIW, I rolled back to I have an issue running my script with a Zigbee button to toggle some lights for some reason which hits this error:
I'll go to execute this script, then it won't work. So I'll go into Home Assistant to toggle the same lights, then that "pooling" action will happen and the lights will just turn on and off and on and off, etc.. Have also been getting a lot of zigbee devices notifying me they've gone "unavailable" suddenly |
I just downgraded to |
Can you generate a debug log by enabling debug logging for ZHA, reloading the integration, and letting it run for half an hour while doing what you can to trigger the issue? Without a log from each version, it's hard to see what's different. |
Sure thing I can try to get you something hopefully soon. On the |
Both of them, if you could. One alone won't show what changed. |
Here is my last log of it occurring from just today - Logger: zigpy.zcl
|
A bit more information: I tried replacing the Nabu Casa SkyConnect with an old Sonoff Zigbee 3.0 USB stick, rebuilding my network from scratch. The flakiness and 3074 errors have disappeared. So, at least anecdotally this may be an issue specific to the SkyConnect stick. |
I have the issue with Sonoff Zigbee 3.0 USB stick. It's likely to pop up for you again. |
Sent you over the logs on Discord. Of course, after I did the logging on When going from
|
I have to say, I have not encountered this issue in a while. I have not changed anything about my environment and I am still on |
Same with me. Over the weekend I was getting this everywhere, for no reason. I rebooted, both soft and hard. I "reconfigured network". I removed and readded devices. Nothing worked. |
Coming back to this, still on |
I've not received this error now in over a week. I did change the channel of my ZHA Hub to 24. The error just eventually stopped showing up. Perhaps it was interference that has now somehow subsided. Not completely sure. |
Did a restart of ZHA and ran a debug log for a couple of hours and stopped it when ZHA became unresponsive again.
Requests are getting queued and are running delayed? Have the full log file available if needed, but it is 62 MB... |
Zip the log and attach it here |
I would stay away from channel 24. It overlaps directly with WiFi channel 6 and if you have any APs in the vicinity that can automatically pick channels, it's only a matter of time before it does.
From your log, there is a constant stream of network address requests coming from a couple of devices on your network (mostly Please open a separate issue and attach the same log file, your issue isn't related to this one. |
how can I provide debug logs etc to help solve this problem ? |
Same issue here on 2024.9.1... |
well I'm tempted .. because living in a house where I can't control my lights (which are 100% zigbee) is super dumb. |
@TerminalAddict can you please try to reconnect the lights which are not working properly. I've just put the lights in pairing mode and clicked "add Device" in Home Assistant. |
Here what I have The main used devices are the TS0012, and TS0011 switches, it can be any one of them, or some of them. |
@TerminalAddict you are using a SkyConnect stick as a coordinator right? According to your diagnostics the firmware of the stick is not up to date. I'd suggest to update it. Just connect it to your PC, visit https://connectzbt1.home-assistant.io/firmware-update/ and click the update firmware button. |
@TerminalAddict - See @puddly's comment here: #124516 (comment) Fwiw since rebooting haven't seen this again in 4 days fwiw. Will update to @brussene Did you open up a separate issue for your logs? |
I have the same issue in last few weeks with SkyConnect and different devices (battery and non battery powered also) |
I have the exact same problem with sonoff zbdongle-e as a coordinator. |
No way. Still instability and 3074 error messages. I'm seriously thinking to buy a Hue bridge and drop all my sensors... |
So guys i have some news. my Zigbee mesh died, when even a restart didn't
help, so I completely removed the integration (it hurt because I had 70
devices and 50 automations) but... I run new HA in parallel with the old
home assistant, where I only run ZHA Integration (in addition to the
standard ) and for a week without problems. But what is most strange is
that the error 3074 still occurs in the logs, but everything runs as it
should. So where is the real problem?
Dňa st 18. 9. 2024, 13:39 stegitto ***@***.***> napísal(a):
… Same issue here on 2024.9.1... Zigbee network topology all green and a lot
of <sl_Status.ZIGBEE_DELIVERY_FAILED: 3074> messages in ZHA log. Going back
to 2024.8.1 (and rebooting the Zigbee routers) solved the issue...
No way. Still instability and 3074 error messages.
Just updated the SONOFF Zigbee 3.0 USB Dongle Plus V2 firmware to release
7.4.4 without getting better results.
I'm seriously thinking to buy a Hue bridge and drop all my sensors...
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Are you using custom components? If so, safe mode is the first thing to try when there are issues like this… |
@ecchodun still having issues? Or did the channel change fix things for you? |
Channel change to 24 worked for me for about 10 days, but then the error popped up once and not since. It's definitely more stable, but not convinced it's totally fixed. |
For your problem, it's clear the issue is RF noise. Changing the channel will often help but if the noise moves around too (2.4GHz WiFi automatically picking channels), it's only a matter of time before it comes back. But a single delivery failures in 10 days seems perfectly fine. I'm going to mark this issue as resolved. If you're still having issues, please open a separate issue with debug logs! |
ok, I'll try this tonight |
I know you closed this @puddly but I upgraded to So finally have some debug logs when I caught this: |
I am also still having the same issue. |
me too.... |
I'm also still experiencing this issue. I understand the desire to close the specific issue the OP posted, but this seems widespread enough that there should be some open tracking issue where people can report on it, if not this one--just let us know where! I have partly mitigated this issue by adding an automation to restart the ZHA integration daily at 2am, following https://community.home-assistant.io/t/how-to-automatically-reload-integration-on-a-schedule/571065 |
@bryanklingner The error message you see in your logs may be the same but the error message isn't the problem, it's just a symptom. The root cause for OP's issue was RF interference so the fix is to address the RF interference (in this case, by changing the Zigbee network's channel). Unless your issue is also caused by RF interference, you have a different problem. I'm going to lock this issue. As mentioned above, please open a separate issue, fully describe your problem and environment, and attach both ZHA debug logs and the ZHA diagnostic information: |
The problem
Never had an issue and now I'm getting the following error on various Zigbee devices - Failed to deliver message: <sl_Status.ZIGBEE_DELIVERY_FAILED: 3074>
What version of Home Assistant Core has the issue?
core-2024.8.2
What was the last working version of Home Assistant Core?
core-2024.8.1
What type of installation are you running?
Home Assistant OS
Integration causing the issue
Zigbee
Link to integration documentation on our website
No response
Diagnostics information
No response
Example YAML snippet
No response
Anything in the logs that might be useful for us?
Additional information
This has occurred sporadically over the past few days. I did add a Nortek dongle along with my existing Zigbee dongle, but even after unplugging it I'm still getting this error.
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