vsphere-clone: timeout waiting for IP using a Cisco 8000v router

[hc-github-team-packer]

This issue was originally opened by @aj-cruz in hashicorp/packer#11417 and has been migrated to this repository. The original issue description is below.

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Overview of the Issue

I am trying to use Packer to clone a Cisco Catalyst 8000v router from vSphere and inject a custom configuration using CDROM.
That part works perfectly. The VM clones, boots, and applies the day 0 confg from the CDROM.
The configuration is pushed, the one configured interface comes up and is reachable, but Packer sits at "Waiting for IP..." before eventually timing out.
The VM has eight network adapters, but I'm only configuring one.

When the VM boots, an IP address is reported by vCenter, and I can ping it.
I don't actually need to provision it via SSH, I can do it all via CDROM for my use case, so disabling the IP wait would be fine as well.

Reproduction Steps

Import Cisco Catalyst 8000v from OVA
Convert to template
packer build .

Packer version

1.7.8

Simplified Packer Template

source "vsphere-clone" "Cat8Kv" {
  template            = "8Kv-17.06.01a"
  host                = "phys-esxi.mylab.local"
  vm_name             = "PACKER-8Kv"
  vcenter_server      = "vcenter.ajlab.local"
  username            = "uname"
  password            = "pass"
  ssh_password        = "admin"
  ssh_username        = "admin"
  insecure_connection = true
  datacenter          = "MYLAB"
  folder              = "DMVPN Lab"
  network             = "MYLAB VDS/MYLAB Management"
  ip_wait_timeout     = "8m"
  cd_content = {
    "iosxe_config.txt" = templatefile("8kv_dmvpn_spoke.tpl", { hostname = "PACKER-8KV" })
  }
  cd_label = "iosxe_config"
}

build {
  sources = ["source.vsphere-clone.Cat8Kv"]
}

Operating system and Environment details

WSL (Ubuntu) on Win10

Log Fragments and crash.log files

2021/11/26 17:13:56 ui: �[1;32m==> vsphere-clone.Cat8Kv: Power on VM...�[0m
2021/11/26 17:13:59 packer-builder-vsphere-clone plugin: [INFO] Waiting for IP, up to total timeout: 8m0s, settle timeout: 5s
2021/11/26 17:13:59 ui: �[1;32m==> vsphere-clone.Cat8Kv: Waiting for IP...�[0m
2021/11/26 17:21:59 ui error: �[1;31m==> vsphere-clone.Cat8Kv: Timeout waiting for IP.�[0m
2021/11/26 17:21:59 ui: �[1;32m==> vsphere-clone.Cat8Kv: Power off VM...�[0m
2021/11/26 17:22:02 ui: �[1;32m==> vsphere-clone.Cat8Kv: Destroying VM...�[0m
2021/11/26 17:22:03 ui: �[1;32m==> vsphere-clone.Cat8Kv: Deleting cd_files image from remote datastore ...�[0m
2021/11/26 17:22:04 packer-builder-vsphere-clone plugin: Deleting CD disk: /tmp/packer2965325891.iso
2021/11/26 17:22:04 [INFO] (telemetry) ending vsphere-clone.Cat8Kv
2021/11/26 17:22:04 ui error: �[1;31mBuild 'vsphere-clone.Cat8Kv' errored after 9 minutes 9 seconds: Timeout waiting for IP.�[0m

[tenthirtyam]

@aj-cruz,

Out of curiosity, if the template were stripped down to a single network interface, does the process complete sucessfully?

There is a similar issue ( GH-133 ) for the vsphere-iso counterpart in the plugin that’s worked around by adding the additional NICs after the build.

Ryan

[aj-cruz]

@tenthirtyam
Negative, I pulled all but one of the interfaces out of the template and re-ran the clone and it still hangs at waiting for ip.
DHCP gives the interface an IP and I can ping it from the WSL host where packer is running.
Thanks.

[tenthirtyam]

@aj-cruz - Is open-vm-tools installed and running in the image?

Ryan

[aj-cruz]

@tenthirtyam
The summary page for the running VM shows VMware Tools: Running, version:2147483647 (Guest Managed)

[tenthirtyam]

Is this still an issue?