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Body10

Properties

Name Type Description Notes
visitorId string visitor’s ID received <a href="https://developers.brevo.com/docs/conversations-webhooks\"&gt;from a webhook</a> or generated by you to <a href="https://developers.brevo.com/docs/customize-the-widget#identifying-existing-users\"&gt;bind existing user account to Conversations</a>
text string message text
agentId string agent ID. It can be found on agent’s page or received <a href="https://developers.brevo.com/docs/conversations-webhooks\"&gt;from a webhook</a>. Alternatively, you can use `agentEmail` + `agentName` + `receivedFrom` instead (all 3 fields required). [optional]
receivedFrom string mark your messages to distinguish messages created by you from the others. [optional]
agentEmail string agent email. When sending messages from a standalone system, it’s hard to maintain a 1-to-1 relationship between the users of both systems. In this case, an agent can be specified by their email address. [optional]
agentName string agent name [optional]

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