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motion_support.html
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<!DOCTYPE html>
<html lang="en-us">
<head>
<meta charset="UTF-8">
<link href="motion.png" rel="icon" type="image/png">
<title>Motion</title>
<meta name="viewport" content="width=device-width, initial-scale=1">
<link rel="stylesheet" type="text/css" href="motion_stylesheet.css" media="screen">
<script>
function fnc_topnav() {
var x = document.getElementById("id_topnav");
if (x.className === "topnav") {
x.className += " responsive";
} else {
x.className = "topnav";
}
}
</script>
</head>
<body>
<div class="topnav" id="id_topnav">
<img class="logoimg" src="motion.gif">
<a class="topnav-d" href="https://motion-project.github.io/motion_support.html">Support</a>
<a class="topnav-d" href="https://motion-project.github.io/motion_news.html" >News</a>
<a class="topnav-d" href="https://motion-project.github.io/motion_guide.html" >Documentation</a>
<a class="topnav-d" href="https://motion-project.github.io/motion_download.html">Download</a>
<a class="topnav-d" href="https://motion-project.github.io/index.html">Home</a>
<a class="topnav-m" href="https://motion-project.github.io/index.html">Home</a>
<a class="topnav-m" href="https://motion-project.github.io/motion_download.html">Download</a>
<a class="topnav-m" href="https://motion-project.github.io/motion_guide.html" >Documentation</a>
<a class="topnav-m" href="https://motion-project.github.io/motion_news.html" >News</a>
<a class="topnav-m" href="https://motion-project.github.io/motion_support.html">Support</a>
<a href="javascript:void(0);" class="icon" onclick="fnc_topnav()">☰</a>
</div>
<section class="page-header">
<h1>
Support
</h1>
</section>
<section class="main-content">
<p></p>
If you are having an question or issue with the setup, configuration or use of Motion, the following
resources are available to assist.
<ul>
<li> <a href="motion_guide.html">Motion Guide</a> </li>
<li> Join the <a href="https://lists.sourceforge.net/lists/listinfo/motion-user">motion-user mailing list</a>
and send an email including as much detail as possible with the question. (Use the same link to unsubscribe)
</li>
<li> #motion on IRC freenode</li>
</ul>
<p></p>
It is important to use these resources instead of the github issues for non-code issues since it engages a
much wider audience who may have experience resolving the particular issue you are trying to resolve.
<p></p>
If you have found a bug, please make sure that you are using
the latest release version from the Motion
<a href="https://github.com/Motion-Project/motion/releases">releases</a> page. This version is typically
more recent than what will be installed via package managers such as apt-get.
<p></p>
If the version reported in the github issue is not the most recent, it is probable that the issue will be
closed with only a reference to this document. Please upgrade the version installed and recreate the problem.
<p></p>
The issues on the github site are to discuss code problems, crashes and application enhancements
only. General "how to" questions opened as issues on the github may also get closed with only a reference to
this page. As indicated above, it is best that these questions be sent to the mailing list or IRC channel.
<p></p>
</section>
</body>
</html>