Info about codecs available before purchase

[rsolvang]

I am buying an album on Mirlo, but found no information about which codecs the music is available in.

For me, and I imagine a lot of other music lovers, this is a crucial piece of information to have before actually committing to purchasing an album.

I contacted the artist directly and asked, and he was pretty sure the music was available in FLAC, so I'll go right ahead an buy his album. But I do think it would help sales if this information was easily available before actually paying.

[simonv3]

Yeah, to just answer your question, we require that artists upload music in lossless format (wav and flac are fine) and then make downloads available in wav, flac, mp3@320kbs, mp3@256, mp3@128.

But we could definitely add that to the "buy" pop up.

[rsolvang]

Not only to the pop-up, but also to the album page itself. To use Bandcamp as an example; they give quite detailed information about formats and quality right up front, under the "Digital album" section. Most buyers care about this information and expects to find it easily.

On a related note; when I had bought the album, opened the link in the email and selected the format to download in (FLAC), the progress spinner started and nothing happened for ~30 seconds. Then the download pop-up disappeared abruptly and I was back to the main download page without any error or explanation. I repeated this step 3 times before the download finally started. Not sure why this happened, but there is room for improving the UX :)

Great service by the way, and I love that I can interact with you through your code forge and contribute with feedback directly, not through some inaccessible support desk!