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Backup from file does not recreate OTPs #318

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DerNils-git opened this issue Mar 23, 2023 · 2 comments
Closed

Backup from file does not recreate OTPs #318

DerNils-git opened this issue Mar 23, 2023 · 2 comments

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@DerNils-git
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Hi everyone,

I created a file backup of the OTPs in the FreeOTP App using the Backup option.
(I am not sure about the Version but I think it should be >2.0.0).
Now my phone broke and I like to recover my OTPs on a different phone from the backup file.

I can choose the Restore option in the app, choose the backup file and enter the pw without problem.
But the OTPs which should be stored are not recovered. The App remains empty.

The backup file is not empty. I could identify the label and issuerInt sections which I would expect in the file.

If I create a new example OTP, create a backup file, delete the OTP from the app and recover it from the backup file, the expected OTP appears again.

Is the backup not compatible between different phones or might there be a different problem?

I would appreciate some help on the problem.

Thanks in advance.

@justin-stephenson
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Hi,,

We are working this issue in #283

@justin-stephenson
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Closing as duplicate.

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