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Element desktop gets stuck on loading screen #2056

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yagarea opened this issue Dec 27, 2024 · 1 comment
Open

Element desktop gets stuck on loading screen #2056

yagarea opened this issue Dec 27, 2024 · 1 comment
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S-Critical Prevents work, causes data loss and/or has no workaround T-Defect

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@yagarea
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yagarea commented Dec 27, 2024

Steps to reproduce

  1. Open element-desktop
    This is all logs I get:
john@archlinux ~> element-desktop
/home/john/.config/Element exists: yes
/home/john/.config/Riot exists: no
No update_base_url is defined: auto update is disabled
Fetching translation json for locale: en_EN
Changing application language to en
Fetching translation json for locale: en
Resetting the UI components after locale change
Resetting the UI components after locale change
Changing application language to en
Fetching translation json for locale: en
Resetting the UI components after locale change

Outcome

What did you expect?

Element loads

What happened instead?

I get stuck on this:
image

Operating system

Arch linux

Application version

element-desktop 1.11.89-1

How did you install the app?

Using packman from Arch repositories

Homeserver

?

Will you send logs?

No

@dosubot dosubot bot added the S-Critical Prevents work, causes data loss and/or has no workaround label Dec 27, 2024
@keantoken
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I have the same problem on Debian Sid, it started some time in November and I ignored it until now.

/home/keantoken/.config/Element exists: yes
/home/keantoken/.config/Riot exists: no
Starting auto update with base URL: https://packages.element.io/desktop/update/
Auto update not supported on this platform
Fetching translation json for locale: en_EN
Changing application language to en
Fetching translation json for locale: en
Resetting the UI components after locale change
Resetting the UI components after locale change
Changing application language to en
Fetching translation json for locale: en
Resetting the UI components after locale change

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Labels
S-Critical Prevents work, causes data loss and/or has no workaround T-Defect
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