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missing all rooms/contacts but not session #2055

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dchmelik opened this issue Dec 27, 2024 · 3 comments
Open

missing all rooms/contacts but not session #2055

dchmelik opened this issue Dec 27, 2024 · 3 comments
Labels
O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect X-Needs-Info This issue is blocked awaiting information from the reporter

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@dchmelik
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dchmelik commented Dec 27, 2024 •
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Steps to reproduce

  1. Start element

Outcome

What did you expect?

Show existing contacts/rooms.

What happened instead?

Existing/previous session loads with no contacts/rooms, and I can (re)add ones but all old ones have been deleted/lost (despite still existing). This has happened a couple times in last year or two.

Operating system

Slackware GNU/Linux 15 (64-bit, up-to-date)

Application version

1.11.89

How did you install the app?

SlackBuild

Homeserver

matrix.org

Will you send logs?

Yes
@dosubot dosubot bot added O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround labels Dec 27, 2024
@t3chguy
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t3chguy commented Jan 2, 2025

Will you send logs?
Yes

Not seeing any logs from you

@t3chguy t3chguy added the X-Needs-Info This issue is blocked awaiting information from the reporter label Jan 2, 2025
@dchmelik
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dchmelik commented Jan 2, 2025

Not seeing any logs from you

Instructions would help everyone in future. I rejoined most rooms (but can't find one) and saw false message I left rooms in October, but I didn't even use Matrix in October nor the other times this happened: I came back and was gone from everything.
rageshake.tar.gz

@t3chguy
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t3chguy commented Jan 2, 2025 •
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The instructions were right where you select Yes/No:

image

Please follow those instructions rather than just uploading a tarball.

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Labels
O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect X-Needs-Info This issue is blocked awaiting information from the reporter
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@t3chguy @dchmelik