Automate Greeting Workflow

[archanasingh11]

Description:

The current process of sending greetings to new users requires manual intervention, which is time-consuming and prone to delays. To improve user onboarding and engagement, we need to automate the greeting workflow. The automation should:

1. Trigger a greeting message when a new user joins or signs up.
2. Personalize the greeting with the user’s name.
3. Send the message via the platform’s default communication method (email, chat, etc.).
4. Include a welcome message, relevant platform information, and links to key resources (e.g., FAQ, tutorials, etc.).
5. Ensure the workflow is flexible to accommodate future customization, such as sending different greetings based on user roles or preferences.

Expected Outcome:

A seamless and automated greeting process that enhances user experience and reduces the time spent on manual greetings.

Technical Details:

• Potential trigger: User creation or sign-up event
• Message template: Should be customizable
• Platform integration: Ensure compatibility with the existing communication channels

Please @edgexhq do assign me this task with labels "gssoc-ext", "hacktoberfest-accepted" and "level3"