diff --git a/frontend/package-lock.json b/frontend/package-lock.json
index 7783ae6d..838ae1b4 100644
--- a/frontend/package-lock.json
+++ b/frontend/package-lock.json
@@ -2717,9 +2717,6 @@
       "resolved": "https://registry.npmjs.org/jsonfile/-/jsonfile-4.0.0.tgz",
       "integrity": "sha1-h3Gq4HmbZAdrdmQPygWPnBDjPss=",
       "license": "MIT",
-      "dependencies": {
-        "graceful-fs": "^4.1.6"
-      },
       "optionalDependencies": {
         "graceful-fs": "^4.1.6"
       }
@@ -3439,7 +3436,6 @@
         "merge-source-map": "^1.1.0",
         "postcss": "^7.0.36",
         "postcss-selector-parser": "^6.0.2",
-        "prettier": "^1.18.2 || ^2.0.0",
         "source-map": "~0.6.1",
         "vue-template-es2015-compiler": "^1.9.0"
       },
@@ -5010,7 +5006,6 @@
       "dependencies": {
         "anymatch": "~3.1.2",
         "braces": "~3.0.2",
-        "fsevents": "~2.3.2",
         "glob-parent": "~5.1.2",
         "is-binary-path": "~2.1.0",
         "is-glob": "~4.0.1",
@@ -9740,7 +9735,6 @@
       "integrity": "sha512-5dgndWOriYSm5cnYaJNhalLNDKOqFwyDB/rr1E9ZsGciGvKPs8R2xYGCacuf3z6K1YKDz182fd+fY3cn3pMqXQ==",
       "license": "MIT",
       "dependencies": {
-        "graceful-fs": "^4.1.6",
         "universalify": "^2.0.0"
       },
       "optionalDependencies": {
@@ -16060,10 +16054,8 @@
       "integrity": "sha512-9P3MWk6SrKjHsGkLT2KHXdQ/9SNkyoJbabxnKOoJepsvJjJG8uYTR3yTPxPQvNDI3w4Nz1xnE0TLHK4RIVe/MQ==",
       "license": "MIT",
       "dependencies": {
-        "chokidar": "^3.4.1",
         "graceful-fs": "^4.1.2",
-        "neo-async": "^2.5.0",
-        "watchpack-chokidar2": "^2.0.1"
+        "neo-async": "^2.5.0"
       },
       "optionalDependencies": {
         "chokidar": "^3.4.1",
@@ -16147,7 +16139,6 @@
         "anymatch": "^2.0.0",
         "async-each": "^1.0.1",
         "braces": "^2.3.2",
-        "fsevents": "^1.2.7",
         "glob-parent": "^3.1.0",
         "inherits": "^2.0.3",
         "is-binary-path": "^1.0.0",
diff --git a/frontend/pages/ticket/index.vue b/frontend/pages/ticket/index.vue
index 18b83f1e..8eb164ee 100644
--- a/frontend/pages/ticket/index.vue
+++ b/frontend/pages/ticket/index.vue
@@ -1,19 +1,19 @@
 <template>
   <a-layout>
     <a-form layout="inline">
-          <div style="margin-top: 16px;margin-bottom: 16px">
-              <a-form-item label="Query key">
-                <!-- <a-input v-model="queryKey" placeholder="input query key" style="width:300px"></a-input> -->
-                <a-select v-model="queryKey" allow-clear placeholder="select a search key" style="width: 300px">
-                  <a-select-option v-for="item in queryKeyMap" :key="item.name" :value="item.value" >{{ item.name }}</a-select-option>
-                </a-select>
-              </a-form-item>
-              <a-form-item label="Query value">
-                <a-input v-model="queryValue" placeholder="input query value" style="width:300px"></a-input>
-              </a-form-item>
-              <a-button type="link" icon="search" @click="handleSearch"></a-button>
-          </div>
-        </a-form>
+      <div style="margin-top: 16px;margin-bottom: 16px">
+        <a-checkbox v-if="$store.getters.isAdmin" v-model="showAll">Show All</a-checkbox>
+        <a-form-item label="Query key">
+          <a-select v-model="queryKey" allow-clear placeholder="select a search key" style="width: 300px">
+            <a-select-option v-for="item in queryKeyMap" :key="item.name" :value="item.value" >{{ item.name }}</a-select-option>
+          </a-select>
+        </a-form-item>
+        <a-form-item label="Query value">
+          <a-input v-model="queryValue" placeholder="input query value" style="width:300px"></a-input>
+        </a-form-item>
+        <a-button type="link" icon="search" @click="handleSearch"></a-button>
+      </div>
+    </a-form>
     <a-table
       :columns="columns"
       :data-source="tableData"
@@ -137,6 +137,7 @@ export default {
       {"name": "Submitter", "value": "submitter"},
       {"name": "By", "value": "confirmed_by"},
       ],
+      showAll: false,
       queryKey: undefined,
       queryValue: undefined,
     }
@@ -231,6 +232,13 @@ export default {
       ]
     }
   },
+  watch: {
+    showAll () {
+      const queryParams = {page: 1, pagesize: 10}
+      this.loading = true
+      this.loadTickets(queryParams)
+    }
+  },
   mounted () {
     const queryParams = this.$route.query
     if (queryParams.page === undefined) {
@@ -279,6 +287,9 @@ export default {
     loadTickets (params) {
       this.pagination.current = params.page
       this.loading = true
+      if (this.showAll) {
+        params.show_all = true
+      }
       this.$axios.get('/api/ticket', {params}).then(
         (response) => {
           this.handleTicketList(response)
diff --git a/helpdesk/views/api/index.py b/helpdesk/views/api/index.py
index 6c03610e..df540078 100644
--- a/helpdesk/views/api/index.py
+++ b/helpdesk/views/api/index.py
@@ -217,7 +217,7 @@ def extra_dict(d):
 @router.get('/ticket')
 async def list_ticket(page: Optional[str] = None, pagesize: Optional[str] = None,
                       order_by: Optional[str] = None, desc: bool = False, current_user: User = Depends(get_current_user),
-                      query_key: Optional[QeuryKey] = None, query_value: Optional[str] = None):
+                      query_key: Optional[QeuryKey] = None, query_value: Optional[str] = None, show_all: Optional[bool] = False):
     query_params={'page': page, 'page_size': pagesize, 'order_by': order_by, 'desc': desc}
     if query_key and query_value:
         query_params[query_key] = query_value
@@ -237,11 +237,11 @@ async def list_ticket(page: Optional[str] = None, pagesize: Optional[str] = None
         desc = True
     kw = dict(filter_=filter_, order_by=order_by, desc=desc, limit=pagesize, offset=(page - 1) * pagesize)
 
-    if current_user.is_admin:
+    if current_user.is_admin and show_all:
         tickets = await Ticket.get_all(**kw)
         total = await Ticket.count(filter_=filter_)
     else:
-        # only show self tickets if not admin
+        # only show self tickets if not admin or admin without show_all
         tickets = await Ticket.get_all_by_submitter(submitter=current_user.name, **kw)
         total = await Ticket.count_by_submitter(submitter=current_user.name, filter_=filter_)