diff --git a/src/applications/discharge-wizard/components/v2/Homepage.jsx b/src/applications/discharge-wizard/components/v2/Homepage.jsx index 8c5d77ba664a..2e0b4f5a20e6 100644 --- a/src/applications/discharge-wizard/components/v2/Homepage.jsx +++ b/src/applications/discharge-wizard/components/v2/Homepage.jsx @@ -29,9 +29,9 @@ const HomePage = ({ router, setIntroPageViewed }) => {

Answer a series of questions to get customized step-by-step instructions on how to apply for a discharge upgrade or correction. - If your application goes through and your discharge is upgraded, - you’ll be eligible for the VA benefits you earned during your period - of service. + If we accept your application and upgrade your discharge, you’ll be + eligible for the VA benefits you earned during your period of + service.

@@ -77,19 +77,19 @@ const HomePage = ({ router, setIntroPageViewed }) => { application to upgrade your discharge.

- You may want to consider finding someone to advocate on your - behalf, depending on the complexity of your case. A lawyer or - Veterans Service Organization (VSO) can collect and submit - supporting documents for you.{' '} + An accredited attorney, claims agent, or Veterans Service + Organization (VSO) representative can help you gather your + evidence and submit your application.{' '} + .

Note: You can ask for a VA Character of Discharge review while at the same time applying for a discharge upgrade - from the Department of Defense (DoD) or the Coast Guard. + from the Department of Defense (DOD) or the Coast Guard.

If you need mental health services related to PTSD or other mental @@ -133,8 +133,8 @@ const HomePage = ({ router, setIntroPageViewed }) => { Applying again is most likely to be successful if your application is significantly different from when you last applied. For example, you may have additional evidence that wasn’t available to - you when you last applied, or the Department of Defense (DoD) may - have issued new rules regarding discharges. DoD rules changed for + you when you last applied, or the Department of Defense (DOD) may + have issued new rules regarding discharges. DOD rules changed for discharges related to PTSD, TBI, and mental health in 2014, military sexual harassment and assault in 2017, and sexual orientation in 2011. @@ -142,7 +142,7 @@ const HomePage = ({ router, setIntroPageViewed }) => {

- If the Department of Defense (DoD) or the Coast Guard determined + If the Department of Defense (DOD) or the Coast Guard determined you served honorably in one period of service, you may use that honorable characterization to establish eligibility for VA benefits, even if you later received a less than honorable @@ -174,7 +174,7 @@ const HomePage = ({ router, setIntroPageViewed }) => { to confirm your eligibility.

- You can also apply to the Department of Defense (DoD) or the Coast + You can also apply to the Department of Defense (DOD) or the Coast Guard for a second DD214 only for that honorable period of service. Select the Get Started link above and answer the questions based on your most recent discharge. When @@ -186,9 +186,9 @@ const HomePage = ({ router, setIntroPageViewed }) => {

- When the Department of Defense (DoD) or the Coast Guard upgrades a + When the Department of Defense (DOD) or the Coast Guard upgrades a Veteran’s discharge, it usually issues a DD215 showing corrections - to the DD214. The DoD or the Coast Guard attaches the DD215 to the + to the DD214. The DOD or the Coast Guard attaches the DD215 to the old DD214—which still shows the outdated discharge and related information. While the discharge on the DD215 is the correct discharge, a Veteran may still want a new DD214 that shows no diff --git a/src/applications/discharge-wizard/components/v2/RequestDD214.jsx b/src/applications/discharge-wizard/components/v2/RequestDD214.jsx index 6de8886e945c..f4846260aa7d 100644 --- a/src/applications/discharge-wizard/components/v2/RequestDD214.jsx +++ b/src/applications/discharge-wizard/components/v2/RequestDD214.jsx @@ -40,14 +40,14 @@ const RequestDD214v2 = ({ router, formResponses, viewedIntroPage }) => {

To receive a second DD214 reflecting only your period of honorable service, you’ll need to complete Department of - Defense (DoD) Form 149 and send it to the {name}— + Defense (DOD) Form 149 and send it to the {name}— do not send it to the Discharge Review Board (DRB) for the {branchOfService}.

- Please note: This information was created based on how - you answered the questions on the previous page. This information will - not be specific to someone with different answers to the questions. + Note: This information was created based on how you + answered the questions on the previous page. This information will not + be specific to someone with different answers to the questions.

); diff --git a/src/applications/discharge-wizard/components/v2/resultsComponents/CarefulConsiderationStatement.jsx b/src/applications/discharge-wizard/components/v2/resultsComponents/CarefulConsiderationStatement.jsx index 28449d55d95d..816673c3f097 100644 --- a/src/applications/discharge-wizard/components/v2/resultsComponents/CarefulConsiderationStatement.jsx +++ b/src/applications/discharge-wizard/components/v2/resultsComponents/CarefulConsiderationStatement.jsx @@ -18,8 +18,8 @@ const CarefulConsiderationStatement = ({ formResponses, router }) => {

Because you answered that your discharge was related to posttraumatic stress disorder (PTSD) or other mental health - conditions, the DoD will apply “liberal consideration” to your case. - In 2014, the DoD recognized that many Veterans had received + conditions, the DOD will apply “liberal consideration” to your case. + In 2014, the DOD recognized that many Veterans had received discharges due to behavior connected to their previously undiagnosed or undocumented PTSD or mental health condition.

@@ -28,8 +28,8 @@ const CarefulConsiderationStatement = ({ formResponses, router }) => { return (

Because you answered that your discharge was related to a traumatic - brain injury (TBI), the DoD will apply “liberal consideration” to - your case. In 2014, the DoD recognized that many Veterans had + brain injury (TBI), the DOD will apply “liberal consideration” to + your case. In 2014, the DOD recognized that many Veterans had received discharges due to behavior connected to their previously undiagnosed or undocumented TBI.

@@ -39,8 +39,8 @@ const CarefulConsiderationStatement = ({ formResponses, router }) => { return (

Because you answered that your discharge was due to your sexual - orientation, the DoD encourages you to apply for an upgrade. In - 2011, the DoD recognized that many Veterans received discharges + orientation, the DOD encourages you to apply for an upgrade. In + 2011, the DOD recognized that many Veterans received discharges only because of their sexual orientation.
{' '} Note: You must prove that your discharge was solely due to your sexual orientation and events specifically @@ -65,8 +65,8 @@ const CarefulConsiderationStatement = ({ formResponses, router }) => { return (

Because you answered that your discharge was related to sexual - assault or harassment, the DoD will apply “liberal consideration” to - your case. In 2017, the DoD recognized that many Veterans had + assault or harassment, the DOD will apply “liberal consideration” to + your case. In 2017, the DOD recognized that many Veterans had received discharges due to sexual assault or harassment, and had unfairly received less than honorable discharges.{' '} Note: You must prove that your discharge was solely diff --git a/src/applications/discharge-wizard/components/v2/resultsComponents/OptionalStep.jsx b/src/applications/discharge-wizard/components/v2/resultsComponents/OptionalStep.jsx deleted file mode 100644 index 494358585c93..000000000000 --- a/src/applications/discharge-wizard/components/v2/resultsComponents/OptionalStep.jsx +++ /dev/null @@ -1,69 +0,0 @@ -import React from 'react'; -import PropTypes from 'prop-types'; - -import { - SHORT_NAME_MAP, - RESPONSES, -} from '../../../constants/question-data-map'; - -const OptionalStep = ({ formResponses }) => { - const validReason = [RESPONSES.REASON_PTSD, RESPONSES.REASON_TBI].includes( - formResponses[SHORT_NAME_MAP.REASON], - ); - const dischargeYear = parseInt( - formResponses[SHORT_NAME_MAP.DISCHARGE_YEAR], - 10, - ); - const validYear = dischargeYear >= 2001 && dischargeYear <= 2009; - - if (validReason && validYear) { - return ( -

- -

- (Optional): Apply to the Physical Disability Board of Review (PDBR) -

-

- If you believe your disability rating for TBI, PTSD, or mental - health conditions is too low, consider applying to the Physical - Disability Board of Review (PDBR). The DoD created the PDBR - specifically to review appeals about low disability ratings for - Veterans discharged between 2001 and 2009. Some Veterans discharged - during this period of time received lower disability ratings than - they deserved, especially if they suffered from TBI, PTSD, or other - mental health conditions. If you were discharged during this period - of time and previously received a disability rating of 20% or lower, - you’re eligible to apply to the PDBR for review. The PDBR does not - issue discharge upgrades and cannot review conditions not listed in - your military record before your separation. But, if the PDBR finds - that your disability rating was unjustly low, it may help you make - your case to upgrade your discharge.{' '} - - Learn more about PBDR reviews (opens in a new tab) - - .{' '} - - Apply for a PBDR review (opens in a new tab) - - . -

- -
- ); - } - return null; -}; - -OptionalStep.propTypes = { - formResponses: PropTypes.object.isRequired, -}; - -export default OptionalStep; diff --git a/src/applications/discharge-wizard/components/v2/resultsComponents/ResultsSummary.jsx b/src/applications/discharge-wizard/components/v2/resultsComponents/ResultsSummary.jsx index 2a2fe515bf09..d214c9bd4998 100644 --- a/src/applications/discharge-wizard/components/v2/resultsComponents/ResultsSummary.jsx +++ b/src/applications/discharge-wizard/components/v2/resultsComponents/ResultsSummary.jsx @@ -24,22 +24,28 @@ const ResultsSummary = ({ formResponses }) => { const airForceAFRBAPortal = determineAirForceAFRBAPortal(formResponses); - const formNumber = determineFormData(formResponses).num; + const formData = determineFormData(formResponses); const dischargeBoard = determineBoardObj(formResponses).name; const serviceBranch = formResponses[SHORT_NAME_MAP.SERVICE_BRANCH]; const isReconsideration = forReconsideration ? ' for reconsideration' : ''; - let summary = `Based on your answers, you need to complete Department of Defense (DoD) Form ${formNumber} and send it to the ${dischargeBoard} for the ${determineBranchOfService( + const sendInstructions = `send it to the ${dischargeBoard} for the ${determineBranchOfService( serviceBranch, )}${isReconsideration}.`; + let summary = ''; + if (airForceAFRBAPortal) { - summary = - 'Based on your answers, you need to complete an Application for Correction of Military Record (DD 149). You can download this form from the Air Force Review Boards Agency Website and Portal.'; + summary = `Correction of Military Record (DD 149). You can download this form from the Air Force Review Boards Agency Website and Portal.`; + } else { + summary = `${formData?.formDescription} and ${sendInstructions}`; } return (
-

{summary}

+

+ Based on your answers, you’ll need to complete an Application for{' '} + {summary} +

); }; diff --git a/src/applications/discharge-wizard/components/v2/resultsComponents/StepOne.jsx b/src/applications/discharge-wizard/components/v2/resultsComponents/StepOne.jsx index df24286044a9..a2672ec0efb8 100644 --- a/src/applications/discharge-wizard/components/v2/resultsComponents/StepOne.jsx +++ b/src/applications/discharge-wizard/components/v2/resultsComponents/StepOne.jsx @@ -102,7 +102,7 @@ const StepOne = ({ formResponses }) => { Note: You’re generally only eligible for reconsideration if you have new evidence to present that wasn’t available when you applied last time. Make sure you’re clear about - exactly what that new evidence is. Additionally, changes in DoD + exactly what that new evidence is. Additionally, changes in DOD policy, like the new consideration guidelines for PTSD, TBI, and sexual assault or harassment, can qualify you for reconsideration. @@ -110,13 +110,13 @@ const StepOne = ({ formResponses }) => { {formResponses[SHORT_NAME_MAP.REASON] === RESPONSES.REASON_SEXUAL_ASSAULT && (
  • - Note: For upgrades related to sexual assault or harassment, you do not - need to prove the original assault or harassment occurred—meaning if - you didn’t file charges or report the incident, you can still apply - for an upgrade. The important part of your application is where you - explain the impact of the incident on your service. For example, - detail how the incident caused a decrease in your productivity, or was - the reason for PTSD. + Note: For upgrades related to sexual assault or + harassment, you do not need to prove the original assault or + harassment occurred—meaning if you didn’t file charges or report the + incident, you can still apply for an upgrade. The important part of + your application is where you explain the impact of the incident on + your service. For example, detail how the incident caused a decrease + in your productivity, or was the reason for PTSD.
    • )} {boardToSubmit.abbr !== DRB && ( @@ -171,13 +171,19 @@ const StepOne = ({ formResponses }) => { ); - const form = determineFormData(formResponses); - const header = `Download and fill out DoD Form ${form.num}`; + const { num: formNumber, link: formLink } = determineFormData(formResponses); + let formTitle = `Form ${formNumber}`; + + if ([293, 149].includes(formNumber)) { + formTitle = `DOD Form ${formNumber}`; + } + + const header = `Download and fill out DOD Form ${formNumber}`; const level = stepHeaderLevel(formResponses); return ( -

    Important tips for completing Form {form.num}:

    +

    Important tips for completing {formTitle}:

    {formResponses[SHORT_NAME_MAP.REASON] === RESPONSES.REASON_DD215_UPDATE_TO_DD214 ? dd214Tips @@ -186,7 +192,7 @@ const StepOne = ({ formResponses }) => { @@ -195,28 +201,23 @@ const StepOne = ({ formResponses }) => { size={3} className="vads-u-margin-top--0p5 vads-u-padding-right--1" /> - Download Form {form.num} (opens in a new tab) + Download {formTitle} (opens in a new tab)

    - Need help preparing your application? + If you need help filling out your form

    - The process of preparing a discharge upgrade or correction - application can be a lot of work and can take a long time. - Although many Veterans are successful on their own, you may want - to consider finding someone to advocate for you in this process. - Try a Veterans Service Organization (VSO), search online for a - lawyer who may provide services for low or no cost, or ask other - Veterans for recommendations.{' '} + You can appoint an accredited attorney, claims agent, or Veterans + Service Organization (VSO) representative.{' '} - Find a VSO near you (opens in a new tab) + Get help from an accredited representative (opens in a new tab) .

    diff --git a/src/applications/discharge-wizard/components/v2/resultsComponents/StepThree.jsx b/src/applications/discharge-wizard/components/v2/resultsComponents/StepThree.jsx index 7f2d0d4b8061..87890ba12154 100644 --- a/src/applications/discharge-wizard/components/v2/resultsComponents/StepThree.jsx +++ b/src/applications/discharge-wizard/components/v2/resultsComponents/StepThree.jsx @@ -91,7 +91,7 @@ const StepThree = ({ formResponses }) => { formResponses[SHORT_NAME_MAP.PREV_APPLICATION_YEAR], ) && [BCNR, BCMR].includes(boardToSubmit.abbr) ? (

    - Your last application was made before the release of DoD guidance + Your last application was made before the release of DOD guidance related to discharges like yours. As a result, the Board may treat your application as a new case. If possible, review the new policies and state in your application how the change in policy is diff --git a/src/applications/discharge-wizard/constants/question-data-map.js b/src/applications/discharge-wizard/constants/question-data-map.js index c2d54852b36e..1454227830fd 100644 --- a/src/applications/discharge-wizard/constants/question-data-map.js +++ b/src/applications/discharge-wizard/constants/question-data-map.js @@ -3,7 +3,8 @@ export const QUESTION_MAP = Object.freeze({ SERVICE_BRANCH: 'What was your branch of service?', DISCHARGE_YEAR: 'What year were you discharged from the military?', DISCHARGE_MONTH: 'What month were you discharged?', - REASON: 'Tell us why you want to change your discharge paperwork.', + REASON: + "Which of the following best describes why you want to change your discharge paperwork? Choose the one that's closest to your situation.", DISCHARGE_TYPE: "What's your character of discharge?", INTENTION: 'Do you want to change your name, discharge date, or something written in the "other remarks" section of your DD214?', diff --git a/src/applications/discharge-wizard/helpers/index.jsx b/src/applications/discharge-wizard/helpers/index.jsx index 7c5dcadeb23f..2ce0b3e7ac97 100644 --- a/src/applications/discharge-wizard/helpers/index.jsx +++ b/src/applications/discharge-wizard/helpers/index.jsx @@ -529,15 +529,20 @@ export const determineVenueAddress = (formResponses, noDRB) => { // Determines specific form data Veterans will need to fill out based on form responses. export const determineFormData = formResponses => { const boardData = determineBoardObj(formResponses); + if ([DRB, AFDRB].includes(boardData?.abbr)) { return { num: 293, + formDescription: + 'the Review of Discharge From the Armed Forces of the United States (DOD Form 293)', link: 'http://www.esd.whs.mil/Portals/54/Documents/DD/forms/dd/dd0293.pdf', }; } + return { num: 149, + formDescription: 'Correction of Military Record (DOD Form 149)', link: 'https://www.esd.whs.mil/Portals/54/Documents/DD/forms/dd/dd0149.pdf', }; }; diff --git a/src/applications/discharge-wizard/tests/v2/helpers/index.unit.spec.js b/src/applications/discharge-wizard/tests/v2/helpers/index.unit.spec.js index 730c4c11d8d7..2264d3422d1c 100644 --- a/src/applications/discharge-wizard/tests/v2/helpers/index.unit.spec.js +++ b/src/applications/discharge-wizard/tests/v2/helpers/index.unit.spec.js @@ -38,6 +38,7 @@ describe('Discharge Wizard helpers', () => { }; const formNumber = determineFormData(formResponses); expect(formNumber).to.deep.equal({ + formDescription: 'Correction of Military Record (DOD Form 149)', num: 149, link: 'https://www.esd.whs.mil/Portals/54/Documents/DD/forms/dd/dd0149.pdf',