diff --git a/src/_about/experience-standards.md b/src/_about/experience-standards.md index ee4c65385..fc0d304e2 100644 --- a/src/_about/experience-standards.md +++ b/src/_about/experience-standards.md @@ -20,7 +20,7 @@ Governance team references these standards when we review products during the Co ## List of Experience Standards -There are 22 experience standards grouped into 7 user experience categories. +There are 23 experience standards grouped into 7 user experience categories. ### Category: Comprehension @@ -118,6 +118,12 @@ GitHub label: [exp-std-voice-tone](https://github.com/department-of-veterans-aff GitHub label: [exp-std-form-integrity](https://github.com/department-of-veterans-affairs/va.gov-team/labels/exp-std-form-integrity) +#### User receives appropriate notification from the VA or VA.gov about the status of their request + +**There's an issue when:** User does not receive appropriate notification from the VA or VA.gov about the status of their request. + +GitHub label: [exp-std-submission-status](https://github.com/department-of-veterans-affairs/va.gov-team/labels/exp-std-submission-status) + ### Category: Efficiency User can accomplish their goals as quickly and efficiently as possible, with minimal cognitive load.