From 998b1a8021a78a67c444609314e5bc85dbc08770 Mon Sep 17 00:00:00 2001 From: Megan Zehnder <72934749+megzehn@users.noreply.github.com> Date: Tue, 5 Nov 2024 09:38:08 -0500 Subject: [PATCH] Update email-and-text-notifications.md updating note --- src/_content-style-guide/email-and-text-notifications.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/_content-style-guide/email-and-text-notifications.md b/src/_content-style-guide/email-and-text-notifications.md index 3b962e636..5a3e3a9ab 100644 --- a/src/_content-style-guide/email-and-text-notifications.md +++ b/src/_content-style-guide/email-and-text-notifications.md @@ -9,7 +9,7 @@ anchors: ## General guidance for email and text notifications -**Note:** This notifications guidance applies to emails and texts we send to Veterans related to interactions they have with VA—like reminders or updates related to their submitted online forms, disability claims, and health appointments. We're adding more guidance for notifications soon. This guidance may not always apply to outreach emails and texts that we send for awareness and education about VA benefits and services. +**Note:** This notifications guidance applies to emails and texts we send to Veterans related to interactions they have with VA—like reminders or updates related to their submitted online forms, disability claims, and health appointments. We're adding more guidance for notifications soon. This guidance does not apply to outreach emails and texts that VA communications teams send for awareness and education about VA benefits and services. ### Follow our content style guide and existing patterns * Email and text notifications should use plain language and follow our VA style guide wherever possible. This includes addressing the recipient as “you” and using “we” to refer to VA. [Review our top 10 plain language standards](https://design.va.gov/content-style-guide/plain-language/#top-10-va-plain-language-standards)