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DD Alerts - Create alert for failed 0781 document uploads #87623

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tblackwe opened this issue Jul 3, 2024 · 5 comments
Closed
2 tasks

DD Alerts - Create alert for failed 0781 document uploads #87623

tblackwe opened this issue Jul 3, 2024 · 5 comments
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DBEX-Carbs Disability Benefits Experience - Team Carbs disability-experience

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@tblackwe
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tblackwe commented Jul 3, 2024

When an 0781 upload is marked as failed in Document Polling, generate an alert so the team knows to go remediate it.

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@tblackwe tblackwe added DBEX-Carbs Disability Benefits Experience - Team Carbs disability-experience labels Jul 3, 2024
@freeheeling freeheeling self-assigned this Jul 17, 2024
@freeheeling
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freeheeling commented Jul 17, 2024

@tblackwe Should an alert be created only in the event a 0781 document upload fails, or would it be better to alert regardless of document type: veteran upload, 0781, 0781a, or BDD instructions?

Also, included in @NB28VT's original implementation is tracking to indicate a document has been in a pending state for more than 24 hours. I'm not sure a monitor is warranted for alerting on such a state, or if logging of a potential processing timeout status is sufficient. Thoughts?

@freeheeling
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Alert created – https://vagov.ddog-gov.com/monitors/244896?view=spans – but could probably benefit from some refinement, if you're able to help me finalize, @tblackwe. Thanks!

@tblackwe
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I had originally said 0781 because they are the only ones we would go fix... but Emily asked us to go a different path yesterday.

If we arent going to do anything about it, I am not sure that an alert is truly needed anymore. I am going to think on this.

In general, the alert looks correct and covers what was requested

@freeheeling
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freeheeling commented Jul 19, 2024

Alert created and code developed. However, currently blocked by the following when I attempt to push up my local branch:

[email protected]: Permission denied (publickey).
fatal: Could not read from remote repository.

indicating Git client is unable to authenticate with GitHub using SSH keys.

Will troubleshoot tomorrow.

Update: Resolved by regenerating and configuring my SSH key.

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PR to 'log when Form 0781 document upload fails' ready for review.

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DBEX-Carbs Disability Benefits Experience - Team Carbs disability-experience
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