Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

OOB Deploy Request #79325

Open
3 of 10 tasks
acrollet opened this issue Mar 26, 2024 · 1 comment
Open
3 of 10 tasks

OOB Deploy Request #79325

acrollet opened this issue Mar 26, 2024 · 1 comment
Labels
frontend operations platform-sre For issues related to the platform SRE team stale

Comments

@acrollet
Copy link
Contributor

acrollet commented Mar 26, 2024 •
edited by agravell047
Loading

PRs Related to OOB

Active Daily Users Impacted

  • How many active users are impacted at this time and day.

    Over a 10 hour period, about 10k users were impacted. A rough estimate would mean a little over 20k users would be impacted in a day

Has fix been confirmed in Staging?

  • Yes
  • No

Description

  • Please provide the details/reason for the OOB Deploy

    Prescription listing and refill functionality is currently disabled in the VAHB app due to errors returned for 100% of refill requests

Verify The following

  • The OOB Deploy Request is after the 2pm EST cutoff for regular deploy.1
  • The OOB Deploy Request is critical and must be resolved before the next automated deploy.
  • You are prepared to create an Incident Post Mortem2 within two business days.

Performed by Platform Support Team

  • PagerDuty OOB Deploy Incident Opened
  • OCTO-DE staff acknowledgment of Request, via /pd trigger
  • Notification is posted in the appropriate Slack support and team Channels
  • Infrastructure/Operations has acknowledge the Requests
  • Security Team has Reviewed the requests

CC: @department-of-veterans-affairs/vsp-operations , @department-of-veterans-affairs/vsp-product-support

Footnotes

  1. (See Deployment Policy and Deployment Schedules ↩

  2. https://github.com/department-of-veterans-affairs/va.gov-team-sensitive/tree/master/Postmortems ↩
@acrollet acrollet added frontend operations platform-sre For issues related to the platform SRE team labels Mar 26, 2024
@va-vsp-bot
Copy link

This issue is stale. If it is no longer valid, please close issue. Otherwise please update

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
frontend operations platform-sre For issues related to the platform SRE team stale
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
2 participants
@acrollet @va-vsp-bot