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Consider: Prevent the same number from showing up multiple times in service accordions #17251

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xiongjaneg opened this issue Feb 15, 2024 · 2 comments
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Epic Issue type Facilities Facilities products (VAMC, Vet Center, etc) Facility services (multi-product) A label for issues that affect how services are handled across multiple facility products Needs refining Issue status sitewide UX VAMC CMS managed product owned by Facilities team

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@xiongjaneg
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xiongjaneg commented Feb 15, 2024

User story

As a Veteran, I want to know which phone number to call for a specific service.

Problem statement

Within some VAMC service accordions, multiple numbers may be listed. They may have the same label and therefore be confusing to Veterans.

Example: Within the Mental health service accordion

  • Main Phone: 307-778-7550
  • Contact: 307-778-7550, ext. 7349
  • Contact: 307-920-3536
  • Appointments: 888-483-9127

Background

In #16652, Max started working on this solution, which has since been split off into this ticket. It is a bigger issue than mental health phone number, the scope of the original ticket. Max's work is saved into pull request va-16652-SAVED-avoid-duplicate-health-service-phone-numbers pending consideration of this problem statement.

Acceptance criteria

  • The code at src/site/facilities/health_care_local_health_service.drupal.liquid51 is removed.
  • [ ]
@xiongjaneg xiongjaneg added the Needs refining Issue status label Feb 15, 2024
@xiongjaneg xiongjaneg added the UX label Feb 15, 2024
@xiongjaneg xiongjaneg changed the title Prevent the same number from showing up multiple times in service accordions Consider: Prevent the same number from showing up multiple times in service accordions Feb 15, 2024
@xiongjaneg xiongjaneg added VAMC CMS managed product owned by Facilities team Facilities Facilities products (VAMC, Vet Center, etc) labels Feb 15, 2024
@maxx1128
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The code at src/site/facilities/health_care_local_health_service.drupal.liquid51 will likely need to be removed as well, since it risks having a duplicate number appear in the appointments section.

@aklausmeier
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@thejordanwood FYA of Drupal feasibilities / quirks that you should be looped in on as the designer for FE and Drupal UI

@xiongjaneg xiongjaneg added the Epic Issue type label Feb 27, 2024
@davidmpickett davidmpickett added the Facility services (multi-product) A label for issues that affect how services are handled across multiple facility products label May 2, 2024
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Labels
Epic Issue type Facilities Facilities products (VAMC, Vet Center, etc) Facility services (multi-product) A label for issues that affect how services are handled across multiple facility products Needs refining Issue status sitewide UX VAMC CMS managed product owned by Facilities team
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