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FE: Update GA event label for secondary CTAs (VAMC) #17237

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mmiddaugh opened this issue Feb 14, 2024 · 2 comments
Open

FE: Update GA event label for secondary CTAs (VAMC) #17237

mmiddaugh opened this issue Feb 14, 2024 · 2 comments
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Facilities Facilities products (VAMC, Vet Center, etc) points-3 sitewide Technical debt VA.gov frontend CMS team practice area VAMC CMS managed product owned by Facilities team

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@mmiddaugh
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mmiddaugh commented Feb 14, 2024

Description

In DOMO’s Content KPI dashboard’s most common interactions table, the top interaction is simply labeled "Blue". (This dashboard tracks analytics for content based areas, such as VAMC and Vet Center pages + VBA in the future).

As seen on the analytic dashboard

image

This event data comes from a Secondary Action Link CTA “apply online, by phone, or by mail” found on the register for care page, such as Pittsburgh

As seen on the Veteran facing page

image

From Platform: currently the event tracking is capturing the button/link color at the end of the event action. That link happens to be blue a majority of the time. In Domo it shows that each event_action tracked that has the blue in the event_action will populate the link_label column with a value of blue.
Reference: Slack thread

Given the volume, I'm skeptical that this is coming from one single CTA - we may need to check other instances

Tasks

  • identify other places where the secondary action link may be used
  • update the data layer on the Register for care Secondary Action Link CTA to trigger a more meaningful event label
@mmiddaugh mmiddaugh added Facilities Facilities products (VAMC, Vet Center, etc) VA.gov frontend CMS team practice area VAMC CMS managed product owned by Facilities team labels Feb 14, 2024
@xiongjaneg xiongjaneg added the Needs refining Issue status label Feb 14, 2024
@xiongjaneg
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The CTA big blue button action link is triggering the "blue" statement but isn't giving more information about what it is.

Is this a platform issue or Facilities? This is a class, not a component. All anchor links generate analytics but the analytics are nonspecific. No anchor links give what they're linking to, whether they have a component or not.

@xiongjaneg
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We could to a record event and trigger an event. This would need to be added to the custom and added to the inventory.

This could be included at the same time of the inventory, but would be lower priority if not.

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Labels
Facilities Facilities products (VAMC, Vet Center, etc) points-3 sitewide Technical debt VA.gov frontend CMS team practice area VAMC CMS managed product owned by Facilities team
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