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UX Writing new email option in event creation #15839

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6 of 7 tasks
FranECross opened this issue Oct 24, 2023 · 2 comments
Closed
6 of 7 tasks

UX Writing new email option in event creation #15839

FranECross opened this issue Oct 24, 2023 · 2 comments
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Editor experience Pertaining to CMS user experience as Editors Events product maintained by Public Websites team non-quarter-prio (PW) not related to quarterly priorities Public Websites Scrum team in the Sitewide crew sitewide UX writing CMS team practice area UX

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@FranECross
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FranECross commented Oct 24, 2023

User story

AS AN Event Editor
I WANT to know that the email address that I enter when creating an event to offer a Veteran to use instead of a URL should not be my individual, personal/business email address
SO THAT the response will go into an group email inbox instead of a siloed individual's inbox so we can hear from Veterans in the best way for the particular event or function.

Note that the helper text should be couched as a suggestion, not a hard requirement, in order to accommodate those occasions where there isn't a group mailbox address they can use.

6102 policy guidance should inform what we say here. CMS Mural breaking down 6102 contents

Context

Get answers to the following and document here, or use this handy MURAL template, especially when working with screenshots.

1. Original issue

2. The text should only display if the user chooses the Email response option on the form

3. If the help text created it long, we can think about linking to a KB article for more info?

AC

@FranECross FranECross added Needs refining Issue status UX writing CMS team practice area labels Oct 24, 2023
@github-actions github-actions bot added the Public Websites Scrum team in the Sitewide crew label Oct 24, 2023
@FranECross FranECross added Events product maintained by Public Websites team non-quarter-prio (PW) not related to quarterly priorities labels Oct 24, 2023
@FranECross
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@thejordanwood @jilladams Here is the ticket we chatted about earlier today regarding the editor 'helper text' for the email option for events. Please let me know if you have any questions or suggestions in how the ticket looks/reads. Thanks!

@FranECross FranECross changed the title UX Writing for <insert issue name> UX Writing new email option in event creation Oct 25, 2023
@FranECross FranECross added Editor experience Pertaining to CMS user experience as Editors UX labels Oct 25, 2023
@jilladams jilladams removed the Needs refining Issue status label Oct 25, 2023
@thejordanwood
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thejordanwood commented Nov 2, 2023

Email
Add an email address that people can contact to sign up for this event. Use a general VA email address whenever possible. Example: [email protected].

This is the recommended text for the email field. After reviewing directive 6102, we only need to suggest that a general VA email be used here. This was approved by Blake in the Figma file.

Note: email address will not get a link. This is a Github styling issue that I can't fix.

@jilladams @FranECross

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Editor experience Pertaining to CMS user experience as Editors Events product maintained by Public Websites team non-quarter-prio (PW) not related to quarterly priorities Public Websites Scrum team in the Sitewide crew sitewide UX writing CMS team practice area UX
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