From ff356347b6cfaaa3f85ee021510ca74abdc63ee2 Mon Sep 17 00:00:00 2001 From: Aeriel Soriano <27873562+aerielsoriano@users.noreply.github.com> Date: Wed, 30 Oct 2024 23:28:17 +0000 Subject: [PATCH 1/2] Update transfer-account.md Hi Team! Could you take a look at the additional sentence? For developer plans, they can only do this step if the new account owner never signed up for a dbt cloud account. --- website/docs/faqs/Accounts/transfer-account.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/website/docs/faqs/Accounts/transfer-account.md b/website/docs/faqs/Accounts/transfer-account.md index 693061c55c6..8f1996ade34 100644 --- a/website/docs/faqs/Accounts/transfer-account.md +++ b/website/docs/faqs/Accounts/transfer-account.md @@ -10,7 +10,7 @@ You can transfer your dbt Cloud [access control](/docs/cloud/manage-access/about | Account plan| Steps | | ------ | ---------- | -| **Developer** | You can transfer ownership by changing the email directly on your dbt Cloud profile page, which you can access using this URL when you replace `YOUR_ACCESS_URL` with the [appropriate Access URL](/docs/cloud/about-cloud/access-regions-ip-addresses) for your region and plan: `https://YOUR_ACCESS_URL/settings/profile`. Before doing this, please ensure that you unlink your GitHub profile. | +| **Developer** | You can transfer ownership by changing the email directly on your dbt Cloud profile page, which you can access using this URL when you replace `YOUR_ACCESS_URL` with the [appropriate Access URL](/docs/cloud/about-cloud/access-regions-ip-addresses) for your region and plan: `https://YOUR_ACCESS_URL/settings/profile`. Before doing this, please ensure that you unlink your GitHub profile. The new account owner should not have previously signed up for a dbt Cloud account.| | **Team** | Existing account admins with account access can add users to, or remove users from the owner group. | | **Enterprise** | Account admins can add users to, or remove users from a group with Account Admin permissions. | | **If all account owners left the company** | If the account owner has left your organization, you will need to work with _your_ IT department to have incoming emails forwarded to the new account owner. Once your IT department has redirected the emails, you can request to reset the user password. Once you log in, you can change the email on the Profile page when you replace `YOUR_ACCESS_URL` with the [appropriate Access URL](/docs/cloud/about-cloud/access-regions-ip-addresses) for your region and plan: `https://YOUR_ACCESS_URL/settings/profile`. | From 8d745da1b991668cacd9833d2f18eef559b031c2 Mon Sep 17 00:00:00 2001 From: Matt Shaver <60105315+matthewshaver@users.noreply.github.com> Date: Wed, 30 Oct 2024 19:47:27 -0400 Subject: [PATCH 2/2] Update website/docs/faqs/Accounts/transfer-account.md --- website/docs/faqs/Accounts/transfer-account.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/website/docs/faqs/Accounts/transfer-account.md b/website/docs/faqs/Accounts/transfer-account.md index 8f1996ade34..e694636cf68 100644 --- a/website/docs/faqs/Accounts/transfer-account.md +++ b/website/docs/faqs/Accounts/transfer-account.md @@ -10,7 +10,7 @@ You can transfer your dbt Cloud [access control](/docs/cloud/manage-access/about | Account plan| Steps | | ------ | ---------- | -| **Developer** | You can transfer ownership by changing the email directly on your dbt Cloud profile page, which you can access using this URL when you replace `YOUR_ACCESS_URL` with the [appropriate Access URL](/docs/cloud/about-cloud/access-regions-ip-addresses) for your region and plan: `https://YOUR_ACCESS_URL/settings/profile`. Before doing this, please ensure that you unlink your GitHub profile. The new account owner should not have previously signed up for a dbt Cloud account.| +| **Developer** | You can transfer ownership by changing the email directly on your dbt Cloud profile page, which you can access using this URL when you replace `YOUR_ACCESS_URL` with the [appropriate Access URL](/docs/cloud/about-cloud/access-regions-ip-addresses) for your region and plan: `https://YOUR_ACCESS_URL/settings/profile`. Before doing this, please ensure that you unlink your GitHub profile. The email address of the new account owner cannot be associated with another dbt Cloud account.| | **Team** | Existing account admins with account access can add users to, or remove users from the owner group. | | **Enterprise** | Account admins can add users to, or remove users from a group with Account Admin permissions. | | **If all account owners left the company** | If the account owner has left your organization, you will need to work with _your_ IT department to have incoming emails forwarded to the new account owner. Once your IT department has redirected the emails, you can request to reset the user password. Once you log in, you can change the email on the Profile page when you replace `YOUR_ACCESS_URL` with the [appropriate Access URL](/docs/cloud/about-cloud/access-regions-ip-addresses) for your region and plan: `https://YOUR_ACCESS_URL/settings/profile`. |