Student recording - error (rotating QR code)

[mdorferf]

One of our teacher has reported a problem to us: Not every student was able to self-register himself/herself with the rotating QR code.

We can confirm an issue that seems to be a bug:
If the session starts at 12:47 PM and the student tries to register at 12:45 PM with the QR code that is displayed in the lecture hall, it is not possible - as expected. But an error is displayed if the students closes the session and afterwards tries to register later for the slot (12:49) (see screenshot 1). Even if the teacher changes the settings him/ her can't record his attendance. Furthermore a password is required (see screenshot 2) - since no password in combination with the rotating QR code is displayed.
Our settings for testing:

• Allow students to record own attendance
• Allow students to update own attendance
• Include QR code
• Rotate QR code
• Automatically select highest status available

We use the latest release 2023041800 and Moodle 4.3.

Thank you in advance for your help!
Warm greetings
Maria

[mdorferf]

Hi,
The problem was also reported by another teacher. It seems that some students are experiencing problems because no password is displayed as an alternative to the QR code.
@danmarsden Are there any plans to display the password in combination with the rotating QR again? Thank you in advance for your reply!

[mdorferf]

Hi,
Unfortunately, this problem has occurred again in Moodle 4.4 (version 2024072400) and we cannot explain it.
May we ask if there is any new information on this?
Thank you in advance!