diff --git a/index.html b/index.html index 726590d..a14f873 100644 --- a/index.html +++ b/index.html @@ -793,6 +793,10 @@
Can I configure multi-factor authentication to use something other + than my email address (e.g., a TOTP application)? +
+To use multi-factor authentication without access to your .gov/.mil email, visit your + Identity + profile + and select Configure 2FA. You'll need to be logged in for this, so be + sure + to do + this while you do have access to email. +
+There you can generate a Time-based One Time Password (TOTP) secret key. Use this + secret key with any TOTP-enabled authentication app, such as Duo Mobile or + Google + Authenticator, by simply scanning the barcode. If you don't have access to your + device, copy down the secret key and later input it into the TOTP app on your + device.
++ Note: If you no longer have access to the email address that you used to + create your account, please contact + presidentscup@cisa.dhs.gov + to have your new email address added to your account. + +
+My email address has changed. Can I add an email address to my + existing account?
+To add an email address to an existing account, visit your + Identity + profile + and select Credentials. You'll need to be logged in for this, so be + sure + to do + this while you do have access to email if you do not have email-less MFA configured. +
+There, you can add additional email addresses to your account. You will be able to authenticate to your account + using any one of the listed email addresses after email ownership is confirmed with a verification code. +
++ Note: If you no longer have access to the email address that you used to + create your account, please contact + presidentscup@cisa.dhs.gov + to have your new email address added to your account. + +
+