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Discrepancy between metric name in the knowledge base and in the metric #899

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GeorgLink opened this issue Jun 28, 2024 · 3 comments
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@GeorgLink
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I have found one example and suspect there could be others.

Metric: Time to Issue Resolution is listed in the knowledge base as "Issue Resolution Duration".

It would be great if we could:

  1. Fix this metric
  2. Review all metrics for discrepancies
  3. Fix other metrics
@ElizabethN
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@yigakpoa @peculiaruc is this something that can be checked for while we are updating the metrics to the new template?

You would just check to make sure these things are the same:
Screen Shot 2024-10-14 at 3 35 33 PM

@ElizabethN
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(In this particular case the correct title should be "Issue Resolution Duration")

@peculiaruc
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Sure.

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