diff --git a/app/locales/incident.en-US.yml b/app/locales/incident.en-US.yml
index 4c626e77..c603c70a 100644
--- a/app/locales/incident.en-US.yml
+++ b/app/locales/incident.en-US.yml
@@ -5,6 +5,7 @@ en-US:
   close: "Close"
   modal:
     title: "SRE - Start an incident"
+    launching: "Launching incident process..."
     congratulations: "Congratulations!"
     something_wrong: "Something has gone wrong. You've got this!"
     app_help: "This app is going to help you get set up. It will create the following: \n \n • a channel \n • an incident report \n • a Google Meet\n\n"
diff --git a/app/locales/incident.fr-FR.yml b/app/locales/incident.fr-FR.yml
index 1d9bf8fe..660dc61b 100644
--- a/app/locales/incident.fr-FR.yml
+++ b/app/locales/incident.fr-FR.yml
@@ -5,6 +5,7 @@ fr-FR:
   close: "Fermer"
   modal:
     title: "IFS - Lancer un incident"
+    launching: "Lancement du processus d'incident..."
     congratulations: "Félicitations!"
     something_wrong: "Il y a eu un problème. Vous pouvez y arriver!"
     app_help: "Cette application vous aidera à vous préparer. Elle créera les choses suivantes: \n \n • un canal \n • un rapport d'incident \n • une rencontre Google Meet\n\n"
diff --git a/app/modules/incident/incident.py b/app/modules/incident/incident.py
index c691c4cf..92e87b30 100644
--- a/app/modules/incident/incident.py
+++ b/app/modules/incident/incident.py
@@ -185,6 +185,28 @@ def generate_incident_modal_view(command, options=[], locale="en-US"):
 
 def open_modal(client, ack, command, body):
     ack()
+    if "user" in body:
+        user_id = body["user"]["id"]
+    else:
+        user_id = body["user_id"]
+    locale = slack_users.get_user_locale(client, user_id)
+    i18n.set("locale", locale)
+    loading_view = {
+        "type": "modal",
+        "callback_id": "incident_view",
+        "title": {"type": "plain_text", "text": i18n.t("incident.modal.title")},
+        "submit": {"type": "plain_text", "text": i18n.t("incident.submit")},
+        "blocks": [
+            {
+                "type": "section",
+                "text": {
+                    "type": "mrkdwn",
+                    "text": f":beach-ball: {i18n.t('incident.modal.launching')}",
+                },
+            },
+        ],
+    }
+    view = client.views_open(trigger_id=body["trigger_id"], view=loading_view)["view"]
     folders = google_drive.list_folders()
     options = [
         {
@@ -193,14 +215,8 @@ def open_modal(client, ack, command, body):
         }
         for i in folders
     ]
-    if "user" in body:
-        user_id = body["user"]["id"]
-    else:
-        user_id = body["user_id"]
-    locale = slack_users.get_user_locale(client, user_id)
-    i18n.set("locale", locale)
-    view = generate_incident_modal_view(command, options, locale)
-    client.views_open(trigger_id=body["trigger_id"], view=view)
+    loaded_view = generate_incident_modal_view(command, options, locale)
+    client.views_update(view_id=view["id"], view=loaded_view)
 
 
 def handle_change_locale_button(ack, client, body):
diff --git a/app/tests/modules/incident/test_incident.py b/app/tests/modules/incident/test_incident.py
index 6c94303d..510b8d34 100644
--- a/app/tests/modules/incident/test_incident.py
+++ b/app/tests/modules/incident/test_incident.py
@@ -283,8 +283,23 @@ def test_handle_incident_action_buttons_link_preview(
     )
 
 
+@patch("modules.incident.incident.generate_incident_modal_view")
+@patch("modules.incident.incident.i18n")
+@patch("modules.incident.incident.slack_users.get_user_locale")
 @patch("modules.incident.incident.google_drive.list_folders")
-def test_incident_open_modal_calls_ack(mock_list_folders):
+def test_incident_open_modal_calls_ack(
+    mock_list_folders,
+    mock_get_user_locale,
+    mock_i18n,
+    mock_generate_incident_modal_view,
+):
+    loaded_view = mock_generate_incident_modal_view.return_value = ANY
+    mock_i18n.t.side_effect = [
+        "SRE - Start an incident",
+        "Submit",
+        "Launching incident process...",
+    ]
+    mock_get_user_locale.return_value = "en-US"
     mock_list_folders.return_value = [{"id": "id", "name": "name"}]
     client = MagicMock()
     ack = MagicMock()
@@ -298,14 +313,14 @@ def test_incident_open_modal_calls_ack(mock_list_folders):
     assert kwargs["trigger_id"] == "trigger_id"
     assert kwargs["view"]["type"] == "modal"
     assert kwargs["view"]["callback_id"] == "incident_view"
+    assert kwargs["view"]["title"]["text"] == "SRE - Start an incident"
+    assert kwargs["view"]["submit"]["text"] == "Submit"
     assert (
-        kwargs["view"]["blocks"][6]["element"]["initial_value"]
-        == "incident description"
-    )
-    assert kwargs["view"]["blocks"][7]["element"]["options"][0]["value"] == "id"
-    assert (
-        kwargs["view"]["blocks"][7]["element"]["options"][0]["text"]["text"] == "name"
+        kwargs["view"]["blocks"][0]["text"]["text"]
+        == ":beach-ball: Launching incident process..."
     )
+    mock_generate_incident_modal_view.assert_called_once_with(command, ANY, "en-US")
+    client.views_update.assert_called_once_with(view_id=ANY, view=loaded_view)
 
 
 @patch("modules.incident.incident.generate_incident_modal_view")