diff --git a/app/commands/helpers/incident_helper.py b/app/commands/helpers/incident_helper.py
index 01f39060..233c1183 100644
--- a/app/commands/helpers/incident_helper.py
+++ b/app/commands/helpers/incident_helper.py
@@ -323,7 +323,13 @@ def close_incident(client, body, ack):
     google_drive.update_spreadsheet_close_incident(return_channel_name(channel_name))
 
     # archive the channel
-    client.conversations_archive(channel=channel_id)
+    response = client.conversations_archive(channel=channel_id)
+
+    # if the response is not successful, then we have to log the message
+    if not response["ok"]:
+        logging.error(
+            "Could not archive the channel %s - %s", channel_name, response["error"]
+        )
 
 
 def stale_incidents(client, body, ack):
diff --git a/app/tests/commands/helpers/test_incident_helper.py b/app/tests/commands/helpers/test_incident_helper.py
index 353dd7de..dad819a4 100644
--- a/app/tests/commands/helpers/test_incident_helper.py
+++ b/app/tests/commands/helpers/test_incident_helper.py
@@ -1,6 +1,7 @@
 import json
 
 from commands.helpers import incident_helper
+import logging
 
 
 from unittest.mock import ANY, MagicMock, patch
@@ -567,7 +568,10 @@ def test_conversations_archive_fail(
     }
 
     # Mock the response of client.conversations_archive to indicate failure
-    mock_client.conversations_archive.return_value = {"ok": False}
+    mock_client.conversations_archive.return_value = {
+        "ok": False,
+        "error": "not_in_channel",
+    }
 
     # Call close_incident
     incident_helper.close_incident(
@@ -585,6 +589,58 @@ def test_conversations_archive_fail(
     mock_client.conversations_archive.assert_called_once_with(channel="C12345")
 
 
+@patch("commands.helpers.incident_helper.google_drive.close_incident_document")
+@patch(
+    "commands.helpers.incident_helper.google_drive.update_spreadsheet_close_incident"
+)
+@patch(
+    "commands.helpers.incident_helper.extract_google_doc_id",
+    return_value="dummy_document_id",
+)
+def test_conversations_archive_fail_error_message(
+    mock_extract_id, mock_update_spreadsheet, mock_close_document, caplog
+):
+    mock_client = MagicMock()
+    mock_ack = MagicMock()
+    # Mock the response of client.bookmarks_list with a valid bookmark
+    mock_client.bookmarks_list.return_value = {
+        "ok": True,
+        "bookmarks": [
+            {
+                "title": "Incident report",
+                "link": "https://docs.google.com/document/d/dummy_document_id/edit",
+            }
+        ],
+    }
+
+    # Mock the response of client.conversations_archive to indicate failure
+    mock_client.conversations_archive.return_value = {
+        "ok": True,
+        "error": "not_in_channel",
+    }
+
+    with caplog.at_level(logging.ERROR, logger="commands.helpers.incident_helper"):
+        # Call close_incident
+        incident_helper.close_incident(
+            mock_client,
+            {"channel_id": "C12345", "channel_name": "incident-2024-01-12-test"},
+            mock_ack,
+        )
+
+    # Assertions
+    # Ensure that the Google Drive document update method was called even if archiving fails
+    mock_close_document.assert_called_once_with("dummy_document_id")
+    mock_update_spreadsheet.assert_called_once_with("#2024-01-12-test")
+
+    # Ensure that the client's conversations_archive method was called
+    mock_client.conversations_archive.assert_called_once_with(channel="C12345")
+
+    assert (
+        "Could not archive the channel incident-2024-01-12-test - not_in_channel"
+        not in caplog.text
+    )
+
+
 def test_return_channel_name_with_prefix():
     # Test the function with a string that includes the prefix.
     assert incident_helper.return_channel_name("incident-abc123") == "#abc123"