diff --git a/app/commands/helpers/incident_helper.py b/app/commands/helpers/incident_helper.py
index 8273bc15..a89a70d4 100644
--- a/app/commands/helpers/incident_helper.py
+++ b/app/commands/helpers/incident_helper.py
@@ -281,7 +281,7 @@ def stale_incidents(client, body, ack):
                 "type": "section",
                 "text": {
                     "type": "mrkdwn",
-                    "text": "Loading stale incident list ...",
+                    "text": "Loading stale incident list ...(this may take a minute)",
                 },
             }
         ],
diff --git a/app/commands/utils.py b/app/commands/utils.py
index df673125..53b95a64 100644
--- a/app/commands/utils.py
+++ b/app/commands/utils.py
@@ -6,15 +6,36 @@
 logging.basicConfig(level=logging.INFO)
 
 
+# Get all incident channels
 def get_incident_channels(client):
     channels = []
-    response = client.conversations_list(
-        exclude_archived=True, limit=1000, types="public_channel"
-    )
-    if response["ok"]:
-        channels = list(
-            filter(lambda x: x["name"].startswith("incident-20"), response["channels"])
+    cursor = None
+
+    # Execute while the next_cursor is not empty. We need to iterate through the collection limiting to a max of 100 channels
+    # at a time. The cursor is used to keep track of the current position in the collection. This is due to Slack's pagination
+    # and the way it hanles retrieval of channels.
+    while True:
+        response = client.conversations_list(
+            exclude_archived=True, limit=100, types="public_channel", cursor=cursor
         )
+
+        # if we did not get a successful response, break out of the loop
+        if not response.get("ok"):
+            break
+
+        # filter the channels to only include incident channels
+        for channel in response.get("channels", []):
+            if channel["name"].startswith("incident-20"):
+                channels.append(channel)
+
+        # get the next cursor
+        cursor = response.get("response_metadata", {}).get("next_cursor")
+
+        # if the cursor is empty, break out of the loop
+        if not cursor:
+            break
+
+    # return the list of incident channels
     return channels
 
 
diff --git a/app/tests/commands/test_utils.py b/app/tests/commands/test_utils.py
index 7f8313c5..6582435e 100644
--- a/app/tests/commands/test_utils.py
+++ b/app/tests/commands/test_utils.py
@@ -15,6 +15,7 @@ def test_get_incident_channels():
                 "name": "incident-2022-channel",
             },
         ],
+        "response_metadata": {"next_cursor": ""},
     }
     assert utils.get_incident_channels(client) == [
         {
@@ -23,6 +24,41 @@ def test_get_incident_channels():
     ]
 
 
+# Test get_incident_channels with multiple pages of results
+def test_get_incident_channels_with_multiple_pages():
+    client = MagicMock()
+
+    # Define mock responses
+    mock_response_page_1 = {
+        "ok": True,
+        "channels": [
+            {"name": "incident-2021-alpha"},
+            {"name": "general"},
+            {"name": "incident-2020-beta"},
+        ],
+        "response_metadata": {"next_cursor": "cursor123"},
+    }
+    mock_response_page_2 = {
+        "ok": True,
+        "channels": [{"name": "random"}, {"name": "incident-2022-gamma"}],
+        "response_metadata": {"next_cursor": ""},
+    }
+
+    # Set the side_effect of the conversations_list method
+    client.conversations_list.side_effect = [mock_response_page_1, mock_response_page_2]
+
+    # Call the function
+    result = utils.get_incident_channels(client)
+
+    # Verify results
+    expected_channels = [
+        {"name": "incident-2021-alpha"},
+        {"name": "incident-2020-beta"},
+        {"name": "incident-2022-gamma"},
+    ]
+    assert result == expected_channels
+
+
 def test_get_messages_in_time_period():
     client = MagicMock()
     client.conversations_history.return_value = {