diff --git a/app/clients/freshdesk.py b/app/clients/freshdesk.py
index 66c97546fa..fd0ecc978b 100644
--- a/app/clients/freshdesk.py
+++ b/app/clients/freshdesk.py
@@ -62,6 +62,9 @@ def _generate_description(self):
                     f"- Organisation id: {self.contact.organisation_id}",
                     f"- Organisation name: {self.contact.department_org_name}",
                     f"- Logo filename: {self.contact.branding_url}",
+                    f"- Logo name: {self.contact.branding_logo_name}",
+                    f"- Alt text english: {self.contact.alt_text_en}",
+                    f"- Alt text french: {self.contact.alt_text_fr}",
                     "<hr>",
                     f"Un nouveau logo a été téléchargé par {self.contact.name} ({self.contact.email_address}) pour le service suivant :",
                     f"- Identifiant du service : {self.contact.service_id}",
@@ -69,6 +72,9 @@ def _generate_description(self):
                     f"- Identifiant de l'organisation: {self.contact.organisation_id}",
                     f"- Nom de l'organisation: {self.contact.department_org_name}",
                     f"- Nom du fichier du logo : {self.contact.branding_url}",
+                    f"- Nom du logo : {self.contact.branding_logo_name}",
+                    f"- Texte alternatif anglais : {self.contact.alt_text_en}",
+                    f"- Texte alternatif français : {self.contact.alt_text_fr}",
                 ]
             )
 
diff --git a/app/user/contact_request.py b/app/user/contact_request.py
index 74c5a96a35..cfca30cafb 100644
--- a/app/user/contact_request.py
+++ b/app/user/contact_request.py
@@ -31,6 +31,7 @@ class ContactRequest:
     notification_types: str = field(default="")
     expected_volume: str = field(default="")
     branding_url: str = field(default="")
+    branding_logo_name: str = field(default="")
     alt_text_en: str = field(default="")
     alt_text_fr: str = field(default="")
 
diff --git a/app/user/rest.py b/app/user/rest.py
index a80e280548..ea28646d41 100644
--- a/app/user/rest.py
+++ b/app/user/rest.py
@@ -500,6 +500,7 @@ def send_branding_request(user_id):
             organisation_id=data["organisation_id"],
             department_org_name=data["organisation_name"],
             branding_url=get_logo_url(data["filename"]),
+            branding_logo_name=data["branding_logo_name"] if "branding_logo_name" in data else "",
             alt_text_en=data["alt_text_en"],
             alt_text_fr=data["alt_text_fr"],
         )