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docs: Proxy setup is not working AWS machines (18.04) #3373

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sreenivasulureddysura opened this issue Dec 5, 2024 · 1 comment
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@sreenivasulureddysura
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Please describe the question or issue you're facing with "How to configure a TLS-in-TLS proxy - Ubuntu Pro Client documentation".

I tried to follow the below steps:

HTTP/HTTPS proxies
To configure standard HTTP and/or HTTPS proxies, run the following commands:

$ sudo pro config set http_proxy=http://host:port
$ sudo pro config set https_proxy=http://host:port

Not working to setup the proxy, failing with the message Failed to attach machine. See https://ubuntu.com/pro/dashboard, not help full to debug the issue


Reported from: https://canonical-ubuntu-pro-client.readthedocs-hosted.com/en/latest/howtoguides/configure_tls_in_tls_proxy/

@orndorffgrant
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Hi @sreenivasulureddysura and thanks for the report!

I wouldn't expect a sudo pro config set command to print Failed to attach machine. See https://ubuntu.com/pro/dashboard.
What are the specific commands you are running and their output? (please redact your pro token, like pro attach REDACTED_TOKEN, if a command includes it).
At the end, what does sudo pro config show say?

You can also run pro collect-logs which will create a tarball of relevant log information and search through it for hints or upload it here.

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