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When users import an image into a cloud platform and try to in-place upgrade it to a Pro image, the auto-attach operation fails, as we cannot detect which the cloud through cloud-id. That is because the cloud-init operation has already been applied on the original machine and we don't reprocess when launching the same image on the cloud.
Expected behavior
Even if cannot properly fix this issue, we should at least provide a better error message to our users
Current behavior
Right now, when that happens, users will see the following error message:
Auto-attach image support is not available on none
See: https://canonical-ubuntu-pro-client.readthedocs-hosted.com/en/latest/explanations/what_are_ubuntu_pro_cloud_instances.html
To Reproduce
Create a ubuntu server VM
Export the image (i.e. in the OVM format)
Import the image into AWS platform
Upgrade to Pro using AWS License manager
Verify that pro auto-attach fails
The text was updated successfully, but these errors were encountered:
Description of the bug
When users import an image into a cloud platform and try to in-place upgrade it to a Pro image, the auto-attach operation fails, as we cannot detect which the cloud through cloud-id. That is because the cloud-init operation has already been applied on the original machine and we don't reprocess when launching the same image on the cloud.
Expected behavior
Even if cannot properly fix this issue, we should at least provide a better error message to our users
Current behavior
Right now, when that happens, users will see the following error message:
To Reproduce
pro auto-attach
failsThe text was updated successfully, but these errors were encountered: