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per page feedback data retrieval research #5288

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aaronhans opened this issue Sep 14, 2021 · 1 comment
Open

per page feedback data retrieval research #5288

aaronhans opened this issue Sep 14, 2021 · 1 comment
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@aaronhans
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I saw some of the content team discussing workarounds they had to go through in order to get the per page feedback in the datastudio report.

Would using a different data embed strategy like creating our own widget and embedding it with this technique https://support.google.com/datastudio/answer/9132022?hl=en improve things?

Some complaints:

From @thepegisin:

Talk about per-page feedback in the ca.gov design system meeting reminded me of this thing I wanted to memorialize:

  • Reading per-page feedback in Google Data Studio report is hard to do, and might have display bugs.
  • I see repeated comments at different numbered points
  • Search does not work as expected. A search on vaccine does not bring up the comments that have that string.
  • It's not sortable, and sometimes I need that.

How @m-sullivan7 is working around this:

Though we should fix the Data Studio dashboard, in the short term I've been exporting to Excel every time I look at my page feedback so I know I'm not seeing repeats/duplicates and I can sort on multiple levels.

@aaronhans aaronhans self-assigned this Sep 14, 2021
@aaronhans
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Some discovery:

We can embed fully interactive page into datastudio but when you do this it gives you a warning that this content is not part of datastudio and you have to click a proceed button before viewing the dataset.

This warning is easy to bypass but makes the whole experience seem unprofessional. We may want to use this method to improve the experience in the short term for our internal team but shouldn't use it on dashboards for partners.

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