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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="utf-8">
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta name="viewport" content="width=device-width, initial-scale=1">
<meta name="description" content="Bucky Box has all the features to run your local food enterprise, we help you sell food, manage customers, fulfil orders and handle payments">
<link href="favicon.gif" rel="shortcut icon">
<title>Bucky Box - Feature Tour - Powering Local Food Enterprises</title>
<link href="https://fonts.googleapis.com/css?family=Open+Sans:300,400" rel="stylesheet" />
<link href="stylesheets/all.css" rel="stylesheet" />
<link rel="prefetch" href="/tour.html" /><link rel="prefetch" href="/team.html" /><link rel="prefetch" href="/security.html" /><link rel="prefetch" href="/privacy.html" /><link rel="prefetch" href="/hosting.html" /><link rel="prefetch" href="/about.html" /><link rel="prefetch" href="/" />
<!-- HTML5 Shim and Respond.js IE8 support of HTML5 elements and media queries -->
<!-- WARNING: Respond.js doesn't work if you view the page via file:// -->
<!--[if lt IE 9]>
<script src="https://oss.maxcdn.com/libs/html5shiv/3.7.0/html5shiv.js"></script>
<script src="https://oss.maxcdn.com/libs/respond.js/1.4.2/respond.min.js"></script>
<![endif]-->
</head>
<body>
<header id='header'>
<div class='container'>
<div class='navbar navbar-default' role='navigation'>
<div class='container-fluid'>
<div class='navbar-header'>
<button class='navbar-toggle' data-target='.navbar-collapse' data-toggle='collapse' type='button'>
<span class='sr-only'>Toggle navigation</span>
<span class='icon-bar'></span>
<span class='icon-bar'></span>
<span class='icon-bar'></span>
</button>
<a class='navbar-brand' href='/'>
<img alt="Logo Buckybox" src="images/logo-buckybox.png" />
</a>
</div>
<div class='navbar-collapse collapse'>
<ul class='nav navbar-nav'>
<li class=''>
<a href="/">Home</a>
</li>
<li class='active'>
<a href="tour.html">Tour</a>
</li>
<li class=''>
<a href="hosting.html">Hosting</a>
</li>
<li>
<a href="https://blog.buckybox.com/">Blog</a>
</li>
<li class=''>
<a href="about.html">About</a>
</li>
</ul>
<ul class='nav navbar-nav navbar-right'>
<li>
<a href="https://my.buckybox.com/distributors/sign_in" target="_blank">Business Login</a>
</li>
</ul>
</div>
</div>
</div>
</div>
<div class='container-fluid'>
<hr style='margin: 0'>
</div>
</header>
<div class='container text-center'>
<div class='row'>
<div class='col-md-6 col-md-offset-3'>
<h3>Powering your local food enterprise</h3>
We have built all of your daily operations into a simple to use web app that customers love and which saves you time.
</div>
</div>
<div class='row voffset vertical-divider' id='tour-four-features'>
<div class='col-xs-12 col-sm-3'>
<p><img alt="Icon Sml Web Store" src="images/icon-sml-web-store-2c8fc8dc.png" /></p>
<p class='voffset'>Your customers place orders through your easy to use web store.</p>
</div>
<div class='col-xs-12 col-sm-3'>
<p><img alt="Icon Sml Customer Database" src="images/icon-sml-customer-database-5b1a430d.png" /></p>
<p class='voffset'>Manage your customers with our powerful and quick-to-use database.</p>
</div>
<div class='col-xs-12 col-sm-3'>
<p><img alt="Icon Sml Deliveries" src="images/icon-sml-deliveries-08ec7f0b.png" /></p>
<p class='voffset'>Orders are scheduled, packing lists are made, and deliveries are reconciled.</p>
</div>
<div class='col-xs-12 col-sm-3'>
<p><img alt="Icon Sml Payments" src="images/icon-sml-payments-faddaff5.png" /></p>
<p class='voffset'>Bank deposits and credit cards are coming very soon.</p>
</div>
</div>
<div class='row custom-navbar voffset-2 hidden-xs'>
<div class='col-md-12'>
<div class='btn-group'>
<a class='btn btn-primary btn-lg' href='#tour-web-store'>Web Store</a>
<a class='btn btn-primary btn-lg' href='#tour-customers'>Manage Customers</a>
<a class='btn btn-primary btn-lg' href='#tour-fulfilment'>Fulfilment</a>
<a class='btn btn-primary btn-lg' href='#tour-payments'>Payments</a>
<a class='btn btn-primary btn-lg' href='#tour-features'>Features</a>
</div>
</div>
</div>
<div class='row tour-section' id='tour-web-store' style='margin-top: 0'>
<div class='col-md-6 col-md-offset-3'>
<p><img alt="I Web Store" src="images/i-web-store-eb21fceb.png" /></p>
<h4>A convenient customer experience</h4>
<p>Bucky Box lets you offer your customers around-the-clock shopping and access to their account information 24/7.</p>
</div>
</div>
<div id='tour-web-store-contents'>
<div class='row voffset'>
<div class='section col-md-6 text-left'>
<div class='row'>
<div class='col-sm-3 hidden-xs hidden-sm text-center'>
<img alt="Icon Web Store" src="images/icon-web-store-7c2e1bb7.png" />
</div>
<div class='description col-sm-12 col-md-9 text-center-sm'>
<h4>Web Store</h4>
<p>Your customers get the convenience of ordering online while you save time not having to manage customer orders.</p>
<p>The web store supports mystery boxes, repeating standing orders, exclusions and substitutes, as well as extra items.</p>
<p>Just set up your products, flip the switch and your web store is ready to take orders. No hosting fees, no HTML, no hassle.</p>
</div>
</div>
</div>
<div class='image col-md-6 text-center-sm'>
<img class="img-responsive" alt="Screen Web Store" src="images/screen-web-store-9d535c10.png" />
</div>
</div>
<div class='row voffset'>
<div class='section col-md-6 text-left'>
<div class='row'>
<div class='col-sm-3 hidden-xs hidden-sm text-center'>
<img alt="Icon Customer Dashboard" src="images/icon-customer-dashboard-7d4c5062.png" />
</div>
<div class='description col-sm-12 col-md-9 text-center-sm'>
<h4>Customer Dashboard</h4>
<p>Your customers get a personal dashboard where they can login and update their orders, amend their delivery address, and check on their account transactions.</p>
<p>It works for them 24 hours a day, so you don't have to.</p>
</div>
</div>
</div>
<div class='image col-md-6 text-center-sm'>
<img class="img-responsive" alt="Screen Customer Dashboard" src="images/screen-customer-dashboard-4f97a841.png" />
</div>
</div>
</div>
<div class='row tour-section' id='tour-customers'>
<div class='col-md-6 col-md-offset-3'>
<p><img alt="I Customer Database" src="images/i-customer-database-5abb1d9a.png" /></p>
<h4>A fully featured customer database</h4>
<p>Manage your customer support simply and quickly with an easy-to-use customer database backed by powerful features.</p>
</div>
</div>
<div id='tour-customer-database'>
<div class='row voffset'>
<div class='box col-md-6'>
<div class='row text-right'>
<div class='box-description top left col-xs-3 col-sm-3 col-md-5 col-lg-4'>
<div class='thumbnail text-center'>
<img class="img-responsive" alt="Customer List" src="images/customer-list-d9b99160.png" />
<div class='caption small'>
Your
<strong>Customer List</strong>
in a simple glance
</div>
</div>
</div>
<img class="img-responsive" alt="Screen Customer List" src="images/screen-customer-list-f26e3076.png" />
</div>
</div>
<div class='box col-md-6'>
<div class='row text-left'>
<div class='box-description top right col-xs-3 col-sm-3 col-md-5 col-lg-4'>
<div class='thumbnail text-center'>
<img class="img-responsive" alt="Icon Group Email" src="images/icon-group-email-cdb95c12.png" />
<div class='caption small'>
<strong>Group Email</strong>
your customers with templates
</div>
</div>
</div>
<img class="img-responsive" alt="Screen Group Email" src="images/screen-group-email-d55c2812.png" />
</div>
</div>
</div>
<div class='row voffset'>
<div class='box col-md-6'>
<div class='row text-right'>
<div class='box-description bottom left col-xs-3 col-sm-3 col-md-5 col-lg-4'>
<div class='thumbnail text-center'>
<img class="img-responsive" alt="Icon Customer Database" src="images/icon-customer-database-3f0a3144.png" />
<div class='caption small'>
<strong>Customer Accounts</strong>
are easy to edit
</div>
</div>
</div>
<img class="img-responsive" alt="Screen Customer Account" src="images/screen-customer-account-38047d05.png" />
</div>
</div>
<div class='box col-md-6'>
<div class='row text-left'>
<div class='box-description bottom right col-xs-3 col-sm-3 col-md-5 col-lg-4'>
<div class='thumbnail text-center'>
<img class="img-responsive" alt="Icon Notifications" src="images/icon-notifications-8a9263bf.png" />
<div class='caption small'>
<strong>Activity Notifications</strong>
to keep you up to date
</div>
</div>
</div>
<img class="img-responsive" alt="Screen Notifications" src="images/screen-notifications-9639da9d.png" />
</div>
</div>
</div>
</div>
<div class='row tour-section' id='tour-fulfilment'>
<div class='col-md-6 col-md-offset-3'>
<p><img alt="I Deliveries" src="images/i-deliveries-224430a3.png" /></p>
<h4>Fulfilment made easy</h4>
<p>
Customer fulfilments are scheduled by date and grouped by delivery service. From here you can export into packing slips, courier labels, and delivery lists. Finally, you may reconcile the fulfilment as being completed.
You can reconcile your deliveries afterwards.
</p>
</div>
</div>
<div class='row' id='tour-deliveries'>
<div class='box col-md-12'>
<div class='row'>
<div class='box-description hidden-xs' style='top: -115px; right: 32%'>
<div class='thumbnail text-center'>
<img alt="Icon Delivery Day" src="images/icon-delivery-day-36d93110.png" />
<div class='caption small'>Select your delivery day</div>
<div class='index bottom left'>1</div>
</div>
</div>
<div class='box-description hidden-xs' style='top: 40px; left: 8%'>
<div class='thumbnail text-center'>
<img alt="Icon Packing Details" src="images/icon-packing-details-3d67887b.png" />
<div class='caption small'>Export your packing details</div>
<div class='index bottom right'>2</div>
</div>
</div>
<div class='box-description hidden-xs' style='top: 295px; left: 8%'>
<div class='thumbnail text-center'>
<img alt="Icon Deliveries" src="images/icon-deliveries-6a3d18d1.png" />
<div class='caption small'>Make your deliveries</div>
<div class='index bottom right'>3</div>
</div>
</div>
<div class='box-description hidden-xs' style='top: 295px; right: 23%'>
<div class='thumbnail text-center'>
<img alt="Icon Reconcile Deliveries" src="images/icon-reconcile-deliveries-67ee39ee.png" />
<div class='caption small'>Reconcile your deliveries</div>
<div class='index top left'>4</div>
</div>
</div>
<img class="img-responsive" style="margin: auto" alt="Screen Zoom Deliveries" src="images/screen-zoom-deliveries-e48e722d.png" />
</div>
</div>
</div>
<div class='row tour-section' id='tour-payments'>
<div class='col-md-6 col-md-offset-3'>
<p><img alt="I Payments" src="images/i-payments-9d1744b4.png" /></p>
<h4>Track customer payments</h4>
<p>
Upload your Internet banking transactions and let Bucky Box do the heavy lifting.
It will search out payments and reconcile them with your customers.
Anything it's not sure of, it will mark in yellow so you can teach it what to look for in future payments.
</p>
</div>
</div>
<div class='row voffset'>
<div class='col-md-12'>
<img class="img-responsive" style="margin: auto" alt="Screen Zoom Payments Reconciliation" src="images/screen-zoom-payments-reconciliation-b5082104.png" />
</div>
</div>
<div id='tour-features'>
<div class='row tour-section'>
<div class='col-md-12'>
<h3>Key Bucky Box features</h3>
</div>
</div>
<div class='row text-left'>
<div class='col-sm-6'>
<h4 class='voffset-2'>Web Store</h4>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<span class='glyphicons inbox'></span>
</div>
<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons inbox'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Boxes</strong>
<p>Boxes form the basis of what appears on your web store home page. Boxes can comprise anything you want to sell. Customers can add extra items into their boxes. For mystery box schemes, customers can optionally exclude and substitute items.</p>
</div>
</div>
</div>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<span class='glyphicons inbox_minus'></span>
</div>
<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons inbox_minus'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Box Items, Excludes and Substitutes</strong>
<p>For veg box schemes where a box may contain seasonal produce that differs week to week, you can set up a list of Box Items, which is a list of all the possible items that may appear in your boxes (i.e. all the fresh produce that may be available for purchase during the season). Customers can opt to exclude and substitute these items if you activate this feature. Limits can be set on how many items can be excluded or substituted.</p>
</div>
</div>
</div>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<span class='glyphicons plus'></span>
</div>
<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons plus'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Extra Items</strong>
<p>Customers can add extra items into their boxes (such as coffee, bread, eggs etc.). Extras have a unit quantity and a price.</p>
</div>
</div>
</div>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<span class='glyphicons refresh'></span>
</div>
<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons refresh'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Standing Orders, Single Orders</strong>
<p>Orders from customers can be one-off or standing orders in weekly, fortnightly, or even monthly cycles.</p>
</div>
</div>
</div>
<h4 class='voffset-2'>Customer Dashboard</h4>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<span class='glyphicons dashboard'></span>
</div>
<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons dashboard'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Dashboard</strong>
<p>Your customers can log in 24/7 to check on their account statement, review their active orders, update their delivery address or make a payment.</p>
</div>
</div>
</div>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<span class='glyphicons pause'></span>
</div>
<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons pause'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Pausing Standing Orders</strong>
<p>Customers can log in and pause their standing orders directly, saving you time. This feature may be disabled if you prefer to have direct control.</p>
</div>
</div>
</div>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<span class='glyphicons justify'></span>
</div>
<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons justify'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Account Statement</strong>
<p>Customers get a full realtime online account statement of all of their transactions which saves billing confusion.</p>
</div>
</div>
</div>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<span class='glyphicons home'></span>
</div>
<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons home'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Delivery Address</strong>
<p>Customers can update their delivery address directly, you'll get a notification of any change in address.</p>
</div>
</div>
</div>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<span class='glyphicons cart_in'></span>
</div>
<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons cart_in'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>View and Update Orders</strong>
<p>Customers can directly update or add new orders to their account automatically without contacting you, this saves you time and gives your customers 24/7 convenience. This feature can be disabled if you want to stop changes to customer orders.</p>
</div>
</div>
</div>
<h4 class='voffset-2'>Payments</h4>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<span class='glyphicons usd'></span>
</div>
<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons usd'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Cash on Delivery</strong>
<p>Accept cash on delivery and then reconcile the full payment in your deliveries screen or add a manual transaction into a customer's account.</p>
</div>
</div>
</div>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<span class='glyphicons bank'></span>
</div>
<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons bank'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Bank Deposits</strong>
<p>Import your banking transactions from Internet Banking and Bucky Box will automatically match and reconcile customer payments to their accounts. Bucky Box learns from past history and just gets better over time. Nearly all banks are supported by Bucky Box - as long as your bank has a CSV transaction export, we can get you up and running in minutes.</p>
</div>
</div>
</div>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<img alt="Glyph Paypal" src="images/glyph-paypal-4906943b.png" />
</div>
<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<img style="margin-right: 20px" alt="Glyph Paypal" src="images/glyph-paypal-4906943b.png" />
</div>
<div class='col-sm-10 col-md-11'>
<strong>PayPal</strong>
<p>Accept PayPal transfers as well as credit card payments with Bucky Box.</p>
</div>
</div>
</div>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<span class='glyphicons usd'></span>
</div>
<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons usd'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Direct Debit and Others</strong>
<p>No matter what other payment system you use, as long as you can get a CSV export from your system, we can import the transactions into Bucky Box and match the payments to customer accounts. Our support team can set up a new format in minutes.</p>
</div>
</div>
</div>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<span class='glyphicons credit_card'></span>
</div>
<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons credit_card'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Credit Card</strong>
<p>Beyond using PayPal, Bucky Box is also working on a direct credit card gateway that will seamlessly integrate into the web store and allow ongoing payments from standing orders to be deducted at the push of a button. Best of all you'll be able to set up as a credit card merchant easily and get a lower rate on the credit card merchant fees.</p>
</div>
</div>
</div>
<h4 class='voffset-2'>Email System</h4>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<span class='glyphicons envelope'></span>
</div>
<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons envelope'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Group Email</strong>
<p>Send emails to individuals or to whole groups when used in conjunction with Search and Tags. An indispensable feature for sending out welcome messages and weekly newsletters, chasing late payments, and even notifying about upcoming deliveries. Bye bye MailChimp, hello Bucky Box.</p>
</div>
</div>
</div>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<span class='glyphicons embed'></span>
</div>
<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons embed'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Email Templates and Merge-Tags</strong>
<p>You can create your own email templates and use merge-tags to insert customised content specific to an individual customer like “Hi {first_name}, you account balance of {account_balance} is now due”.</p>
</div>
</div>
</div>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<span class='glyphicons truck'></span>
</div>
<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons truck'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Delivery Integration</strong>
<p>The email system is not only integrated into the customer database but also into the delivery section so you can contact customers with pending deliveries on a particular date or delivery run. Useful for notification of upcoming deliveries or even last minute changes to the delivery times.</p>
</div>
</div>
</div>
</div>
<div class='col-sm-6'>
<h4 class='voffset-2'>Customer Database</h4>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<span class='glyphicons group'></span>
</div>
<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons group'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Customer List</strong>
<p>You can view all of your customers with a single glance, alongside their account balance, next delivery, and custom tags.</p>
</div>
</div>
</div>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<span class='glyphicons search'></span>
</div>
<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons search'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Customer Search</strong>
<p>Quickly find any customer in your database with the customer search function.</p>
</div>
</div>
</div>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<span class='glyphicons tags'></span>
</div>
<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons tags'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Tags</strong>
<p>Create your own customer groupings and workflows by applying tags to your customers. These tags appear against customers in both the customer account section and delivery section.</p>
</div>
</div>
</div>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<span class='glyphicons bell'></span>
</div>
<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons bell'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Notifications</strong>
<p>You'll be notified of all key events like new customers, new orders, and changes of deliveries with Bucky Box's notification system.</p>
</div>
</div>
</div>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<span class='glyphicons circle_remove'></span>
</div>
<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons circle_remove'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Minimum Balance and Halted Deliveries</strong>
<p>You can assign minimum balances to customers - if they reach their minimum their deliveries will be halted. This will be visible on their account and you'll be notified. There is the option of a notification email for your customer as well.</p>
</div>
</div>
</div>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<span class='glyphicons usd'></span>
</div>
<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons usd'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Account Transactions</strong>
<p>All transactions from a customer can be seen at a glance. We track transaction dates as well as the processing date of an order. You can manually apply a transaction at the touch of a button.</p>
</div>
</div>
</div>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<img alt="Glyph Discount" src="images/glyph-discount-24355e3d.png" />
</div>
<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<img style="margin-right: 20px" alt="Glyph Discount" src="images/glyph-discount-24355e3d.png" />
</div>
<div class='col-sm-10 col-md-11'>
<strong>Customer Discounts</strong>
<p>For any customer, you can apply a percentage discount that applies to all activity on their account.</p>
</div>
</div>
</div>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<span class='glyphicons history'></span>
</div>
<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons history'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Recent Activity History</strong>
<p>We track every interaction in a customer account via an activity feed. This is great for sales support when you need to uncover what a customer actually ordered and paid for, as well as keep track of their communication with you.</p>
</div>
</div>
</div>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<span class='glyphicons truck'></span>
</div>
<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons truck'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Delivery Notes</strong>
<p>Delivery notes are captured at the web store checkout. These notes appears in your packing and delivery exports so customers can pass on delivery instructions.</p>
</div>
</div>
</div>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<span class='glyphicons inbox_in'></span>
</div>
<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons inbox_in'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Packing Notes</strong>
<p>When customers request alterations like “no leafy greens or large potatoes” you can note these requirements in your Packing Notes which then appear in your packing exports.</p>
</div>
</div>
</div>
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<span class='glyphicons edit'></span>
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<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons edit'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Customer Notes</strong>
<p>Attach a note to any customer, useful for whatever workflows you invent.</p>
</div>
</div>
</div>
<h4 class='voffset-2'>Delivery Workflow</h4>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<span class='glyphicons calendar'></span>
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<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons calendar'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Calendar and Scheduling</strong>
<p>All information from the web store and customer database such as orders, cancellations, and pauses in standing orders are used to generate a calendar of upcoming deliveries. This means you can get a good hold on your upcoming delivery days.</p>
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<div class='col-sm-2 col-md-1 hidden-xs'>
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<span class='glyphicons inbox_in'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Packing</strong>
<p>Packing sheets and courier labels can be exported from the system to be printed via mail-merge.</p>
</div>
</div>
</div>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<span class='glyphicons notes_2'></span>
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<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons notes_2'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Delivery Planning</strong>
<p>Bucky Box uses a simple drag and drop system for classifying delivery sequences and utilises a delivery sequence number to go on courier labels so you can load up the truck or van in the right order.</p>
</div>
</div>
</div>
<div class='well feature'>
<div class='row'>
<div class='col-sm-2 col-md-1 hidden-xs'>
<span class='glyphicons truck'></span>
</div>
<div class='visible-xs pull-right' style='margin-right: -10px; padding: 0 0 10px 10px'>
<span class='glyphicons truck'></span>
</div>
<div class='col-sm-10 col-md-11'>
<strong>Delivery Services and Pickups</strong>
<p>Customers are placed into Delivery Service / Pickup Points which best serves their area. A Delivery Service or Pickup Point can be assigned the day of week they operate and also a delivery fee.</p>
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<span class='glyphicons ok_2'></span>
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<div class='col-sm-10 col-md-11'>
<strong>Delivery Reconciliation</strong>
<p>Every delivery can be marked as either delivered or cancelled. The reconciliations from these tags impact your customer's account in real-time and their accounts are deducted (or reversed for cancelled deliveries) accordingly.</p>
</div>
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<span class='glyphicons ok_2'></span>
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<div class='col-sm-10 col-md-11'>
<strong>Cash on Delivery Reconciliation</strong>
<p>Customers who paid Cash on Delivery can be reconciled immediately with a simple click.</p>
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