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BMLT Connection issue #204

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tpmerrill opened this issue Oct 4, 2023 · 10 comments
Open

BMLT Connection issue #204

tpmerrill opened this issue Oct 4, 2023 · 10 comments

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@tpmerrill
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I'm using WordPress for my site and connecting it to BMLT. Recently we changed web hosting to Hostinger, and since that time I cannot connect to BMLT to edit settings. I looked at the Java Console to see if there were issues, and I got the attached two responses. Does anyone have any ideas what I can do?
Annotation 2023-10-04 123340
Annotation 2023-10-04 123341

@otrok7
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otrok7 commented Oct 4, 2023

Hi, @tpmerrill , please turn on Wordpress debugging... I need more information on this 500 error. Also, can you use Bread to print meeting lists, or does that crash too? One last thing, which root server are you trying to connect to.

@tpmerrill
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Yes, that's how we do printed meeting lists, and I can't even get to that section since it gets stuck at "Connecting to BMLT". The root server is https://natennessee.org/main_server. I inherited this site, so I'm not up to speed on some things. How do I turn on Wordpress debugging? I did click through the error message and got the attached screen. Does this help?
Annotation 2023-10-04 144424

@californiasteve
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I just checked to websites that I use bread on that connect to the Kentucky server and they are working.
https://chicagona.org/?current-meeting-list=1
http://sfna.org/?current-meeting-list=1

@californiasteve
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I was just in Nashville last week.

@californiasteve
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I'm thinking it's a memory issue since crouton is accessing the BMLT server just fine.

@tpmerrill
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Thanks for the response. Is that something I correct in Wordpress, or the web host Hostinger?

@californiasteve
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You would have to add a line of code to the file wp-config.php
Add this to the top, before the line that says, “Happy Blogging”:
define('WP_MEMORY_LIMIT', '512M');

@californiasteve
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Using the Cpanel and file editor. If you need help I can jump on zoom with you and walk you through it.

@otrok7
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otrok7 commented Oct 4, 2023

Turning on debugging is also done by editing wp-config.php. You would need to add lines like: define( 'WP_DEBUG', true ); define( 'WP_DEBUG_DISPLAY', true );. That will print whatever is causing the HTTP 500 to the browser. You want to make a copy of what it says and then remove the lines, because you don't want messages like that going to your users. But try what Steve is suggesting first. It seems like he's seen problems like this before.

@otrok7
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otrok7 commented Aug 31, 2024

@tpmerrill , is this still an issue?

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