Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

presets not appearing in Buttons tab #141

Closed
alaninbelfast opened this issue Sep 30, 2024 · 4 comments
Closed

presets not appearing in Buttons tab #141

alaninbelfast opened this issue Sep 30, 2024 · 4 comments
Labels
Bug Something isn't working

Comments

@alaninbelfast
Copy link

Running latest stable Companion (3.4.1, but same issue with previous build). Birddog PTZ module loads up and connects to camera, but the folders of presets no longer appear in the 'Buttons' tab.

companion birddog

@bryce-seifert bryce-seifert added the Bug Something isn't working label Sep 30, 2024
@bryce-seifert
Copy link
Member

Have you tried switching the BirdDog Model to your specific camera, instead of using Auto Detect and seeing if that resolves?

@alaninbelfast
Copy link
Author

alaninbelfast commented Oct 1, 2024

The X1 isn't specifically supported yet but advice was that other model profiles work for straightforward operations (pan/zoom etc). But even choosing those, no presets are shown.

(Have discovered the Sony VISCA connection works with the X1 with basic operations ✔️)

@alaninbelfast
Copy link
Author

Just looked at the debug - stopping and starting the connection - looks like something comes back that isn't expected ...

... with Auto Detect

debug: Only recent lines are shown here, nothing is persisted
system: ** Connection stopped **
system: ** Starting Connection from "/Applications/Companion.app/Contents/Resources/bundled-modules/birddog-ptz/main.js" **
system: ** Connection started **
Starting up module class: ye
Module-host accepted registration
error: Unrecognized camera model: X1. Using "Default" camera profile
debug: Unrecognized camera model: X1. Using "Default" camera profile
info: Connected to birddog-04AAF
debug: ---- Connected to birddog-04AAF
debug: Camera Firmware Error: TypeError: Reduce of empty array with no initial value

... and with P200_A2_A3

debug: Only recent lines are shown here, nothing is persisted
system: ** Connection stopped **
system: ** Starting Connection from "/Applications/Companion.app/Contents/Resources/bundled-modules/birddog-ptz/main.js" **
system: ** Connection started **
Starting up module class: ye
Module-host accepted registration
info: Connected to birddog-04AAF
debug: ---- Connected to birddog-04AAF
debug: Camera Firmware Error: TypeError: Reduce of empty array with no initial value

@bryce-seifert
Copy link
Member

Got it, since it's X1 related, going to close this in favor of #135

It looks the X1 API has some differences between those selected models, and that's causing the issue

@bryce-seifert bryce-seifert closed this as not planned Won't fix, can't repro, duplicate, stale Oct 1, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Bug Something isn't working
Projects
None yet
Development

No branches or pull requests

2 participants