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Multiple emails for single Limit Code #169

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aj-max-svg opened this issue Oct 19, 2023 · 1 comment
Open
2 tasks

Multiple emails for single Limit Code #169

aj-max-svg opened this issue Oct 19, 2023 · 1 comment
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enhancement triaged Has been triaged by solutions team

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@aj-max-svg
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Quota Service Monitor sends 12 emails for a single Limit Code.

Deployed the following templates in a single account:
us-west-2
(SO0005-NoOU) - quota-monitor-for-aws version:v6.2.2 - Hub Template, use it when you are not using AWS Organizations
(SO0005-SQ) - quota-monitor-for-aws version:v6.2.2 - Service Quotas Template

us-east-1
(SO0005-TA) - quota-monitor-for-aws version:v6.2.2 - Trusted Advisor Template

When the event rule fires, only one Limit Code is found, but I receive 12 emails for it. It appears there is a record logged every hour of the limit code, and each one gets sent as a notification. (see the timestamp fields in the screenshot)
Screenshot 2023-10-19 at 1 27 01 PM

To Reproduce

Deploy the solution and wait for the event rule to fire.

Expected behavior

A single email for each limit code
Please complete the following information about the solution:

  • [ 6.2.2 ] Version: [e.g. v1.0.0]

To get the version of the solution, you can look at the description of the created CloudFormation stack. For example, "(SOXXXX) - The AWS CloudFormation template for deployment of the AWS Solution. Version vx.y.z". You can also find the version from releases

  • [ us-west-2 ] Region: [e.g. us-east-1]
  • [ No ] Was the solution modified from the version published on this repository?
  • If the answer to the previous question was yes, are the changes available on GitHub?
  • Have you checked your service quotas for the services this solution uses?
  • [ No ] Were there any errors in the CloudWatch Logs? How to enable debug mode?

Screenshots
If applicable, add screenshots to help explain your problem (please DO NOT include sensitive information).

Additional context
Add any other context about the problem here.

@aj-max-svg aj-max-svg added the bug label Oct 19, 2023
@abewub
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abewub commented Oct 20, 2023

Thanks for the feedback. Those emails are have timestamps which are 1 hour apart - thus 12 for the day. Quota Monitor can be configured to run every 6 or 12 hours. So you will get 6 or 12 email for the past 6 or 12 hour periods. At this point that 1 hour period is not configurable. It could be a good idea to expose that as a template parameter.

@abewub abewub added triaged Has been triaged by solutions team and removed bug labels Oct 20, 2023
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