Error when running the new backup script

[josvink66]

Server Info (please complete the following information):

• OS:Ubuntu 20.04
• Browser: n/a
• RMM Version v0.15.12

Installation Method:

• Standard
• Docker

Agent Info (please complete the following information):

• Agent version (as shown in the 'Summary' tab of the agent from web UI): n/a
• Agent OS: n/a

Describe the bug
When running the new backup.sh script it throw an error (see screenhot). The backup process does continue but in the end the file necessary for the mongo to postgresql conversion is not created. So I can't use the backup for the restore on the new OS,

To be absolute sure I was using the latest backup.sh I made sure to remove the old version.

To Reproduce
Steps to reproduce the behavior:
wget -N https://raw.githubusercontent.com/amidaware/tacticalrmm/master/backup.sh
chmod +x backup.sh
./backup.sh

Expected behavior
A full backup file with the file necessary for the mongo to postgresql conversion.

Screenshots

Additional context
Running the command that throws the error manually gives the same error:

[dinger1986]

I just ran node /meshcentral/node_modules/meshcentral --dbexport on my trmm server and it worked fine.

Do you have anything else on that server?

[josvink66]

Hi @dinger1986 thanks for the quick response. No this server is only for RMM. There have never been anything else on it.

[dinger1986]

can you do ls -l /meshcentral and post the output

[josvink66]

Yes! here it is:

[wh1te909]

can you please run the following (as the tactical user) and then try the backup again. let me know if any of the commands below error out. this will kill any connections to meshcentral so do it during off hours if needed.

sudo systemctl stop meshcentral
sudo chown tactical:tactical -R /meshcentral
cd /meshcentral
rm -rf node_modules/
npm install [email protected]
sudo systemctl start meshcentral

[josvink66]

@wh1te909 That seems to have worked no errors. Now i'm going to test the restore. Thanks!