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AC Contact Trace record missing the ContactChannel field #182

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datvongsf opened this issue Sep 13, 2023 · 0 comments
Open

AC Contact Trace record missing the ContactChannel field #182

datvongsf opened this issue Sep 13, 2023 · 0 comments

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@datvongsf
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We have Amazon Connect Salesforce working in our Org.

We are receiving AC Contact Trace records, but the records are missing the "ContactChannel" field.

How is this field being populated? I do not see any reference to it anywhere.

We wanted to get the phone number in amazonconnect__AC_ContactChannels__c.amazonconnect__CustomerNumber__c

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