Forgot kelpr app password then my wallets disappeared once Imported my wallet back in with seed?? Help lost staked alt & 2 wallets

[BTCBanditXIII]

Discussed in https://github.com/orgs/akash-network/discussions/704

^{Originally posted by BTCBanditXIII October 20, 2024}
new to akt, But not to crypto.

Somehow I lost or forgot my keplr wallet password.

Upon realizing I couldn't find it, I then....

Uninstalled the keplr app then, Reinstalled keplr app.

Once keplr was freshly installed I happened to find my seed phrase (go figure) but still no password...

So I assumed since I had the seed phrase that itd restore my wallet exactly how it was before I signed out & couldn't get back in.

But once I used seed phrase to import the wallet that was suppose to have both Akt/akash wallets I had set up in it..

Opened keplr app & once on the home screen no wallet ever came up, & even tho I was trying to be optimistic, once the app finished importing & syncing up, not a single thing changed it was still a bre empty wallet app which was a disappointment...

Neither of my 2 AKT wallets came up
(1st wallet: contained Staked AKT from coinbase quests)
& (2nd wallet: Had just a few dollars in AKT left over in it & was the wallet I used for small amounts to test to make sure I was sending & receiving the amounts of akt correctly before staking)

both were on Akash network.

Side note I do have some screenshots of transactions from my coinbase to both wallets & a few of the screenshots of the amount staked within the lost wallet & what validator it's staked with & how much staked akt it is.
.Id like to know who I can get in contact with to get my wallets back if any of that helps lmk??

[BTCBanditXIII]

Ok thanks cause the reason I reached out on here was cause I couldn't find a support link

[instafinanzas]

Hey there, these kind of issues can be frustrating

I'd advise to try and restore your wallet again, adding an extra letter or switching up the order of the words, can give you a whole new different wallet, so make sure your are adding the right seed phrase when restoring your wallet

Other than that, yea try to reach keplr support for more insights