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Getting sync error on existing machine #1619

Answered by abraunegg
ukreddy-erwin asked this question in Q&A
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@ukreddy-erwin
You have an access permission problem - this is not a client error.

One of the following events have occurred:

  1. Your authentication token has expired because it was not being kept up to date (as per #1615) - this is the exact situation I warned you about.
  2. Your OneDrive account password has changed, thus, your existing authentication token is invalid (hence the unauthorised message)

To resolve this you must re-authenticate your client by using --logout

To do this:

  1. Stop any systemd | active process running the client
  2. Manually initiate onedrive --logout and re-authenticate
  3. Restart any systemd process or sync process

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@ukreddy-erwin
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Answer selected by abraunegg
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