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tawk.to Live Chat

Free live chat widget for your site

Description

The tawk.to Live Chat app makes it easy to monitor and chat with visitors on your website. Be there when they need you with unlimited messaging, ticketing and your own Knowledge Base — all 100% FREE.

Compatible with all modern browsers, tawk.to was created in response to the growing need for businesses to respond in real time, with real people.

Never lose another lead or sale again — tawk.to offers iOS, Android, Windows and Mac OSX apps to keep you connected wherever you go.

Don’t have a tawk.to account yet? Create one here.

Installation

Prestashop 1.6

This section describes how to install the plugin and get it working on Prestashop 1.6

Module Installer

  1. Download the tawk-prestashop-1.6-<release_verion>.zip from latest release.
  2. Go to Dashboard -> Modules and Services.
  3. Click Add a new module, upload the zip file, and click Upload this module.
  4. Search for the tawk.to plugin and install.

Manual Installation

  1. Download and extract the tawk-prestashop-1.6-<release_verion>.zip from latest release.
  2. Upload tawkto directory to the /modules/ directory.
  3. Go to Dashboard -> Modules and Services.
  4. Search for the tawk.to plugin and install.

Where is the configuration page located?

It is under Dashboard -> Administration -> tawk.to.

Prestashop 1.7

This section describes how to install the plugin and get it working on Prestashop 1.7

Module Installer

  1. Download the tawk-prestashop-1.7-<release_verion>.zip from latest release.
  2. Go to Dashboard -> Modules -> Module Manager.
  3. Click Upload a module, upload the zip file, and the module will install automatically.

Manual Installation

  1. Download and extract the tawk-prestashop-1.7-<release_verion>.zip from latest release.
  2. Upload tawkto directory to the /modules/ directory.
  3. Go to Dashboard -> Modules -> Module Catalog.
  4. Search for the tawk.to plugin and install.

Where is the configuration page located?

It is under Dashboard -> More -> tawk.to.

Widget Configuration

  1. Go to the configuration page.
  2. Log in to your tawk.to account.
  3. Select the property and the widget you want to place on your store and click Use selected widget.
  4. The widget will now appear on your store.

Frequently Asked Questions

Visit our Help Center for answers to FAQs