[Proposal] Open Source Community Management Metrics, Indicators, and Dashboards Handbook

[will-ww]

I propose to draft a handbook about open source metrology with metrics, indicators, and dashboards tools. Here:

• metrics: 度量元
• indicator：指标
• dashboards：基于场景的数据仪表盘

We can carry out a senario driven methodology to desigh the big picture with a framwork.

Goal: the goal of the open source community management is to drive the community into a health and sustainable path, which can continuously create value.

The whole community management framework can be describe below:

[open-digger-bot]

This issue has not been replied for 24 hours, please pay attention to this issue: @sunshinemingo @wengzhenjie

[will-ww]

This issue has not been replied for 24 hours, please pay attention to this issue: @sunshinemingo @wengzhenjie

Could you change the auto reminder to Yeming Gu and Xiaoya Xia ? @frank-zsy

[frank-zsy]

This issue has not been replied for 24 hours, please pay attention to this issue: @sunshinemingo @wengzhenjie

Could you change the auto reminder to Yeming Gu and Xiaoya Xia ? @frank-zsy

Yes, and I also want to add them as committers.

[frank-zsy]

The role has been changed by #773

[will-ww]

The Structure of the handbook maybe including:

1. Introduction

• background
• related work
• our mission

2. Methodology

• first principle thinking
• framework

3. DIM framework detail (四大场景)

• Development effectiveness management（DEM，研发效能管理）
• Contributor Relationship management（CRM，贡献者关系管理）
• Brank Operation（BO，品牌运营）
• Risk management（RM，风险管理）

CRM including:

• Content Operations（CO，内容运营）
• Operating Activities（OA，活动运营）

Brank Operation including:

• DevRel management（DM，开发者关系管理）
• Community user management （UM，社区用户管理）

4. Best practice

The core of the handbook is the framework (top down design) including the following structure:

• scenario dashboard：社区运营场景看板
• key value indicator：关键价值指标
• metrics and measurement：度量与度量元

Any suggestions ?

[WillemJiang]

@will-ww I'm quite interested in it and try to build a dashboard that monitors the projects' states from the OSPO perspective from scratch.

[will-ww]

@will-ww I'm quite interested in it and try to build a dashboard that monitors the projects' states from the OSPO perspective from scratch.

On the way~